Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rose Hawtin -Carville

Melbourne,Victoria

Summary

Driven Housekeeping Cleaner with proven expertise in efficient cleaning techniques and guest relations, with Jade Abela & Sue Langwill, Skilled in bathroom cleaning and fostering positive guest experiences, achieving increased cleanliness ratings. Demonstrates strong communication and multitasking abilities, ensuring high standards of cleanliness and safety compliance.

Overview

4
4
years of professional experience

Work History

Housekeeping Cleaner

Jade Abela
11.2022 - Current
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
  • Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
  • Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
  • Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
  • Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
  • Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
  • Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
  • Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
  • Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
  • Minimized waste while maintaining a clean space through diligent use of appropriate cleaning supplies and products.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Housekeeping Cleaner

Sue Langwill
01.2021 - Current

All domestic housekeeping chores , washing , folding and ironing , sanitizing all bathroom areas , looking after the family pet while i am cleaning for the client

Education

Bachelor Of Science - Registered Nursing

Gisbourne University
New Zealand
03.1984

Skills

  • Bathroom cleaning
  • Waste disposal
  • Proper chemical usage
  • Dusting Techniques
  • Window Cleaning
  • Efficient Cleaning Techniques
  • Carpet cleaning
  • Guest Relations
  • Stain Removal
  • Laundry expertise
  • Odor Control
  • Housekeeping
  • Cleaning and organizing abilities
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Physically strong
  • Customer Service
  • Dusting furniture
  • Vacuuming
  • Window Washing
  • Interior and exterior cleaning
  • Excellent oral and written communication
  • Cleaning bathrooms
  • Health and safety compliance
  • Folding clean laundry
  • FLUENT IN LANGUAGE
  • Chemical Handling
  • Ceiling fan cleaning
  • Tile and grout care
  • Infection Control
  • Multitasking and Prioritizing
  • Deep Cleaning Protocols
  • Kitchen Cleaning and Dishwashing

Timeline

Housekeeping Cleaner

Jade Abela
11.2022 - Current

Housekeeping Cleaner

Sue Langwill
01.2021 - Current

Bachelor Of Science - Registered Nursing

Gisbourne University
Rose Hawtin -Carville