Receptionist
The Edge Property Agency
Coffs Harbour, NSW
04.2022 - Current
- Operated multi-line telephone system to answer and direct high volume of calls.
- Greeted incoming clients and customers professionally and provided friendly, knowledgeable assistance.
- Processed rent payments / invoices via EFT and updated relevant records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Scheduled office meetings and client appointments for staff members.
- Maintained and updated information in computer databases.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Managed email correspondence, incoming/outgoing mail and other clerical tasks.
