ROSE WAITHIRA NJANE
TALENT QUATER
Perth,WA
11
years of professional experience
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Work History
SUPPORT PRACTIONER
3 Years 4 Months- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
- Recorded patients' health histories and provided over 30 consultations weekly.
- Maintained up-to-date knowledge of industry trends, research findings, and advancements in medical technology to enhance clinical practice.
- Delivered exceptional care to diverse populations while respecting cultural differences and unique medical requirements of each patient group.
- Conducted comprehensive assessments of patients'' physical, emotional, social, and environmental factors to inform accurate diagnoses and effective treatment plans.
- Improved efficiency within the practice by proactively identifying bottlenecks in workflow processes and implementing targeted improvements.
Community Youth Worker
4 Years 10 Months- Enhanced youth engagement by implementing innovative programs and activities tailored to their interests.
- Fostered strong relationships with local businesses to create meaningful job placement opportunities for program participants.
- Facilitated team-building exercises to promote cooperation, collaboration, and unity among diverse groups of youths.
- Implemented effective crisis intervention strategies when needed, ensuring the safety of all involved parties while addressing underlying issues leading to conflict or distress.
- Cultivated an inclusive environment by planning diverse cultural events that celebrated the unique backgrounds of all program participants.
- Evaluated program effectiveness regularly through data analysis and stakeholder feedback, making necessary adjustments to better serve the community''s needs.
- Provided ongoing professional development opportunities for staff members through trainings, workshops, and continuing education offerings.
- Coordinated volunteer opportunities for youths within the community, instilling a sense of civic responsibility and pride in their accomplishments.
- Strengthened community partnerships through regular collaboration with local organizations and schools.
- Expanded access to community resources by connecting families with relevant agencies and support networks.
- Improved communication skills among participants by facilitating open discussions and group activities.
- Developed strong rapport with youths, fostering trust and promoting open communication about personal challenges.
- Secured grant funding for new initiatives by writing compelling proposals that demonstrated clear goals, outcomes, and sustainability plans.
Finance and Administration Officer
5 Years 1 Month- Developed comprehensive monthly, quarterly, and annual financial statements to communicate corporate performance to executive leadership.
- Improved stakeholder relations by providing transparent and accurate financial reports on a consistent basis.
- Contributed to long-term planning discussions by providing insightful data-driven recommendations on financial strategies.
- Conducted in-depth financial analyses for business expansion opportunities, supporting strategic growth initiatives.
- Increased cash flow management efficiency, optimizing accounts receivable and payable procedures.
- Collaborated closely with auditors during annual reviews ensuring smooth process execution while addressing any potential issues proactively.
- Enhanced financial reporting accuracy by conducting detailed account reconciliations and analysis.
- Reduced budget discrepancies with thorough expense tracking and regular audits.
- Maximized profitability by identifying areas of inefficiency and recommending targeted cost-saving measures.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Spearheaded efforts to obtain external funding sources such as grants or loans, boosting capital availability for key projects.
Direct sale representative
1 Year 2 Months- Accounts opening And Loan application
- Opening of personal accounts, business accounts and business privilege accounts
- Issuing out credit cards
- Selling personal loans for the check off system and the non-check off system
- Provision of SME loans to corporate institutions
- Creating awareness to the market about the different bank products and the benefits associated with them.
Education
Postgraduate diploma in Business Science Financial Management.
DIPLOMA OF COMMUNITY SERVICE - Family And Community Services
Master of Science in Finance
Bachelor of Commerce Degree (Finance Option)
Kenya Certificate of Secondary Education (KCSE)
Kenya Certificate of Primary Education (KCPE)
Skills
Administrative Support
Team Management
Planning And Coordination
ROI Knowledge
Data Analysis
Regulatory Compliance
Operational Improvements
Project Organization
Customer Service
Data Management
Inventory Management
M.s Office proficient
Ability to streamline functions and passion to learn and grow
Strong interpersonal skills
including written and oral communication skills
Comfort dealing with ambiguity and the ability to work independently
Experience working with
and presenting to
senior executives
Excellent communication and presentation skills; be comfortable interacting with executive-level management
Able to work under or no supervision
Focus to the goals ahead of me.
Results driven
Excellent computer skills E.g. Word
Excel and accounting packages.
Quality Assurance
Therapeutic Intervention
Behavioral Health
Patient Advocacy
Relationship Building
Documentation And Reporting
Coaching and Mentoring
Accomplishments
- (At St Anthony School Kiambu - Finance and Administration Officer)
- Increased revenue: analyzed client portfolio using Ms. access and was able to identify low performing accounts
- Building client relationships, built lasting relationships with our customers ensured that there were well placed systems and structures for the school.
- Transparency.
- Help cut business costs to leverage high cost of doing business.
- Managing other junior accounts assistant by ensuring all deadlines are met
- (At Kenya Commercial Bank - Direct Sale Representative Personal Banking)
- Led the development of more than 2 new financial reporting methods to measure productivity and efficiency.
- Managed a successful sales team who consistently exceeded sales goals by 60% each month.
- Helped more people open personal accounts and be able to save for their future.
- Increased sales revenue by 30% in financial year.
Languages
English, Kiswahili
Activities And Hobbies
In my free time I love writing poems and reading motivational books.
Personal Information
- Date of Birth: 10/09/91
- Nationality: Kenyan
- Religion: Christian
References
- Dr. Mirie Mwangi, Head of Department Accounting & Finance, University of Nairobi, 0722726050
- MR STUART KIDD +610485860647
stuart.kidd@talentquarter.com
Mr Morne koorts
+610455671496
Training
- Accounting Packages - Sage, Pastel and QuickBooks.
- Riara University - The 21st Century Director Training – 5th Aug – 8th Aug 2019
- Mandatory reporter training - government of western Australia
- Family and child services trainer - Harrys house Western Australia
Timeline
SUPPORT PRACTIONER
HARRYS HOUSE
07.2023 - CurrentRead More
Community Youth Worker
TALENT QUATER
01.2022 - CurrentRead More
Finance and Administration Officer
St Antony’s school Kiambu
01.2016 - 02.2021Read More
Direct sale representative
Kenya commercial bank
10.2013 - 12.2014Read More
Kenya School of Monetary Studies
Postgraduate diploma in Business Science Financial Management.
Read More
ACKNOWLEDGE EDUCATION PERTH
DIPLOMA OF COMMUNITY SERVICE from Family And Community Services
Read More
University of Nairobi
Master of Science in Finance
Read More
Catholic University of Eastern Africa
Bachelor of Commerce Degree (Finance Option)
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Loreto Girls High School Kiambu
Kenya Certificate of Secondary Education (KCSE)
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Mary Immaculate primary schools
Kenya Certificate of Primary Education (KCPE)
Read More