Rose Pavlou
West Beach,SA
Summary
- organized and dependable candidate, succesful at managing multiple priorities with a positive attitude. willingness to take on added responsibilities to meet team goals.
- to seek and maintain a full time or casual position that offers professional challenges utilising interpersonal skills, excellent time management and problem solving skills.
Overview
2
2
years of professional experience
Work History
Customer Care Representative
Audika
02.2024 - 06.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Navigated multiple computer systems and applications to find information.
- Maintained and managed customer files and databases.
Barista
X Convenience
07.2023 - 03.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Associate
TK Maxx
01.2023 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
Paul Pavlou Motors
03.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with customers, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Henley High School
Henley Beach11.2023
Skills
- Customer Service
- Inbound Customer Service
- Data Entry
- Call center experience
- Cleanliness
- Exceptional customer service
- Team Leadership
- Cash Register Operation
- Espresso machine operation
- POS Systems
- Opening and closing duties
- Friendly and outgoing
Timeline
Customer Care Representative
Audika
02.2024 - 06.2024
Barista
X Convenience
07.2023 - 03.2024
Sales Associate
TK Maxx
01.2023 - 07.2023
Receptionist
Paul Pavlou Motors
03.2022 - 07.2023
High School Diploma -
Henley High School
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