Rose Price
Somerville,VIC
Summary
Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.
Overview
8
8
years of professional experience
Work History
Receptionist
Ground Science Pty Ltd
Thomastown, VIC
01.2023 - 03.2025
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Scheduled and confirmed appointments.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Cashier
Linden's Fresh Meat and Poultry
Mornington, VIC
02.2021 - 01.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Operated slicers, grinders and other butcher shop equipment safely.
- Cleaned and sanitized work areas to maintain health standards.
Cashier
Woolworths Group
Somerville, VIC
02.2020 - 03.2021
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Waitperson
Ritual Cafe
Somerville, VIC
05.2019 - 07.2020
- Interacted with kitchen staff regarding food preparation times, special requests or dietary concerns.
- Performed opening and closing duties such as restocking supplies, counting inventory and balancing the cash drawer.
- Received payment from customers, processed credit and debit cards and provided change as necessary.
- Managed large groups of customers efficiently during peak hours or special events.
- Greeted customers and provided excellent customer service.
- Up-sold additional menu items to increase restaurant profits.
- Ensured all orders were accurate and served promptly in a courteous manner.
- Assisted with setting tables, bussing tables, taking out trash and cleaning dining areas.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Front of House Employee
McDonals
Hastings, VIC
08.2017 - 10.2018
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Prepared drinks upon request according to recipes and standards set by management.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Provided take-out services to customers who preferred to dine offsite.
- Greeted customers and provided friendly customer service.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
Education
High School Diploma -
Elisabeth Murdoch College
Langwarrin12-2020
Skills
- Scheduling
- Phone etiquette
- Meeting preparation
- Technical support
- Business correspondence
- PC proficient
- Document management
References
References available upon request.
Timeline
Receptionist
Ground Science Pty Ltd
01.2023 - 03.2025
Cashier
Linden's Fresh Meat and Poultry
02.2021 - 01.2023
Cashier
Woolworths Group
02.2020 - 03.2021
Waitperson
Ritual Cafe
05.2019 - 07.2020
Front of House Employee
McDonals
08.2017 - 10.2018
High School Diploma -
Elisabeth Murdoch College
Similar Profiles
Shireeswar BuchupalliShireeswar Buchupalli
Geotechnical Technician at Macquarie Geotechnical Pty LtdGeotechnical Technician at Macquarie Geotechnical Pty Ltd
SHIREESWAR REDDY BUCHUPALLISHIREESWAR REDDY BUCHUPALLI
Civil Engineering Technician at Macquarie Geotechnical Pty LtdCivil Engineering Technician at Macquarie Geotechnical Pty Ltd
Kasun PereraKasun Perera
Construction Materials Technician at Ground Science South West Pty LtdConstruction Materials Technician at Ground Science South West Pty Ltd