Rose Richard
Hobart,Australia
Summary
Motivated and adaptable hospitality professional with diverse experience in customer service, kitchen operations, housekeeping, and transportation. Passionate about delivering high-quality service and creating memorable guest experiences. Recognised for being a fast learner with excellent time management and communication skills.
Overview
14
14
years of professional experience
Work History
Breakfast Chef
Gothia Towers Hotel AB
Sweden
08.2021 - 01.2024
- Prepared daily breakfast buffet for hotel guests
- Managed kitchen prep work, stock control, and food storage.
- Maintained cleanliness, safety, and hygiene standards
- Assisted with guest requests and supported team operations during busy hours.
Housekeeping
Svenska Mässan Gothia Towers AB
09.2021 - 02.2022
- Ensured hotel rooms were clean, hygienic, and guest-ready.
- Maintained a safe and comfortable environment for all guests.
- Worked efficiently during high-occupancy periods to uphold quality service
Farmer
Malaysia
01.2014 - 01.2016
- Support cultivation and harvesting of rubber sap and palm oil
- Care for pigs, and chickens for live sale
- Management of farmhands as needed
- Able to complete hard physical labour
- Career break – relocation to Sweden and study
Freelance Make Up Artist
Kuala Lumpur
05.2011 - 01.2014
- Able to complete bridal, formal and special event makeup
- Customer service, including managing high-profile celebrity clients
- Timely invoicing and communication with clients
- Management of hair stylist assistant
Sales Assistant Manager and Make Up Artist
The Parkson
Kuala Lumpur
04.2011 - 02.2012
- Management of various makeup and perfume counters including MAC and Dior
- Maintain up to date product knowledge
- Excellent sales record, resulting in promotion to staff trainer and assistant manager
- Stock take and stock management
Cabin Crew
Aeroline Executive Coach
Kuala Lumpur, Penang and Singapore
08.2009 - 03.2011
- Delivered exceptional hospitality service to passengers during long-distance travel
- Conducted pre-departure checks, prepared onboard meals, beverages, and amenities
- Ensured cleanliness of the bus and restrooms, and handled customer requests
- Assisted with immigration forms and safety procedures
- Prioritised passenger safety and comfort throughout the journey
- Business class international coach service
Education
High School Diploma -
SMK Meradong, Sarawak
Sarawak Malaysia2007
Skills
- Key professional skills:
- Communication and customer service
- Time Management
- Team Collaboration
- Multitasking & Adaptability
- Fast Learning
- Ability to Work Under Pressure
- Sales experience working to KPIs
- Languages & Computer skills:
- Basic computer skills Microsoft word, Excel and PowerPoint
- English, Malay, Mandarin, Swedish
Timeline
Housekeeping
Svenska Mässan Gothia Towers AB
09.2021 - 02.2022
Breakfast Chef
Gothia Towers Hotel AB
08.2021 - 01.2024
Farmer
01.2014 - 01.2016
Freelance Make Up Artist
05.2011 - 01.2014
Sales Assistant Manager and Make Up Artist
The Parkson
04.2011 - 02.2012
Cabin Crew
Aeroline Executive Coach
08.2009 - 03.2011
High School Diploma -
SMK Meradong, Sarawak