Rose Ruki
Mermaid Beach
Summary
Having recently graduated with a Bachelor’s degree in Social Work, I am eager to apply my qualifications immediately. I am seeking a position within an organization that shares my core values of aroha (love), manaakitanga (caring for others), and whānau (family). I am a dedicated and hardworking individual, and my diverse work experience has equipped me with a wide range of skills. My passion lies in collaborating with others and providing support to enhance their well-being. I believe my skillset and extensive community networking experience would significantly contribute to the mana of your organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Family Support Worker
Manaaki Ora
01.2024 - 07.2024
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
- Developed strong rapport with clients, fostering trust necessary for effective intervention.
- Strengthened families'' resilience through crisis intervention, counselling, and referral services.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Intervened in crisis situations and counselled children experiencing emergencies and disruptive incidents.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Developed and implemented programs to support children's mental health and well-being.
Support Worker
HEALTH VISION
03.2022 - 07.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
Central Processor
MINISTRY OF SOCIAL DEVELOPMENT
12.2021 - 03.2022
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
Security Guard
WATCHDOG SECURITY
11.2020 - 11.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Private in-home carer
Private Client
02.2019 - 06.2020
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
Hygiene Technician
INITIAL HYGIENE
08.2015 - 02.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Duty Manager
OKATAINA LAKES LODGE
01.2011 - 01.2013
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Implemented new procedures to optimize workflow efficiency within the front desk team.
Education
Bachelor of Social Work - Social Work
Toi Ohomai Institute of Technology
Rotorua New Zealand11.2023
Certificate in Social Services - Social Work
Te Wananga O Aotearoa
Rotorua New Zealand01.2014
Māori Language
Te Wananga O Aotearoa
Rotorua New Zealand01.2011
Teacher Aide Certificate - Elementary School Teaching
Te Wananga O Raukawa
Thames New Zealand01.2001
Skills
- Behavioral support
- Professional boundaries
- Self-awareness
- Child abuse and neglect dynamics
- Community Resources
- Client Advocacy
- Multicultural Sensitivity
- Crisis Intervention
Personal Information
License: Queensland Full / Unrestricted
Volunteer Experience
- BAY PRIDE, 2012, Venue setup, Food prep and service
- TE WHARE TU TAUA O AOTEAROA, 1997 - Current, Mau Taiaha Instructor
- OTONGA PRIMARY SCHOOL, 2012, Kapahaka Tutor
- THAMES SOUTH SCHOOL, 1997 - 2003, Kapahaka Tutor
References
- Melissa Tierney, Health Vision +64 224 908002
- Wairangi Kani, Manaaki Ora +64 272 886095
- Reremoana Keepa Keremete, Tyga Security, Operations Manager, +64 22 576 2302
Certification
First Aide/CPR certificate
Blue Card - Working with Children
Yellow Card - NDIS
Timeline
Family Support Worker
Manaaki Ora
01.2024 - 07.2024
Support Worker
HEALTH VISION
03.2022 - 07.2024
Central Processor
MINISTRY OF SOCIAL DEVELOPMENT
12.2021 - 03.2022
Security Guard
WATCHDOG SECURITY
11.2020 - 11.2021
Private in-home carer
Private Client
02.2019 - 06.2020
Hygiene Technician
INITIAL HYGIENE
08.2015 - 02.2019
Duty Manager
OKATAINA LAKES LODGE
01.2011 - 01.2013
Bachelor of Social Work - Social Work
Toi Ohomai Institute of Technology
Certificate in Social Services - Social Work
Te Wananga O Aotearoa
Māori Language
Te Wananga O Aotearoa
Teacher Aide Certificate - Elementary School Teaching
Te Wananga O Raukawa
First Aide/CPR certificate
Blue Card - Working with Children
Yellow Card - NDIS
Similar Profiles
Ripeka NoeRipeka Noe
Physiotherapist Functional Fitness at Manaaki Ora PhysiotherapyPhysiotherapist Functional Fitness at Manaaki Ora Physiotherapy
Mataira WallaceMataira Wallace
Kai Mahi- Front of House Team Member at Manaaki Management LimitedKai Mahi- Front of House Team Member at Manaaki Management Limited
Jozina Sao-MafitiJozina Sao-Mafiti
Team Leader Service Delivery – Co Response Car (Family Harm) Pilot Contract at Manaaki Tangata Victim SupportTeam Leader Service Delivery – Co Response Car (Family Harm) Pilot Contract at Manaaki Tangata Victim Support