Summary
Overview
Work History
Education
Skills
Additional Information
REFRENCES
Timeline
Generic

TEROOHI (ROSIE) TAHU

Melbourne,Victoria

Summary

Outcome focused individual bringing valuable experience in administrative and support roles. Energetic with a customer centric approach with demonstrated success in communication skills and excelling in dynamic environments. A fast learner who can quickly close any knowledge gaps in order to become a strong asset to any team.

Overview

5
5
years of professional experience

Work History

Premium Dining / Bartender /Assistant Event Coordinator

RACV
Cape Schanck, Victoria
10.2022 - Current
  • Demonstrated knowledge of wine list and recommended wines based on customer preferences.
  • Processed payments promptly at the end of meal service period using POS terminals.
  • Responded quickly to guest inquiries or complaints in a professional manner.
  • Trained in wine and liquor service in order to provide full and positive experiences to guests.
  • Assisted in the planning and execution of events, including scheduling vendors and venues.
  • Assisted in setting up banquet tables and chairs for events.
  • Greeted guests upon arrival, provided information on menu selections, and answered questions regarding availability of items.
  • Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
  • Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.

Concrete Laborer

Summertime Pools
Melbourne , Victoria
02.2022 - 11.2022
  • Read plans, instructions or specifications to determine work activities
  • Liaised with other workers to perform duties, responsibilities and tasks, advancing objectives
  • Loaded and unloaded necessary tools, materials and machines from trucks and trailers.
  • Finished surfaces by troweling, floating and brushing following project requirements and specifications.

State Emergency Service Member

State Emergency Service
Frankston , Victoria
01.2019 - Current
  • Provided administrative support on the planning and execution of Unit projects and events
  • Entered information on computerized systems to verify locations and notify nearest responders.
  • Relayed work orders and information between work crews, supervisors and field personnel.
  • Set up and operated hydraulic, manual and power tools in emergency situations.
  • Attended trainings to maintain wealth of knowledge in rescue techniques and methods, enabling quick decision making during actual emergencies.

Lodge Attendant

Ultimate Hikes
Otago , Queenstown
11.2021 - 02.2022
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Addressed customer needs, responding to specific requests.

Lift Operator

NZSki
Queenstown, Otago
07.2021 - 10.2021
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences and addressed any pertinent issues
  • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organisational rules and policies.
  • Communicated with manager to discuss ride maintenance or repair issues.

Education

Bachelor of Law + International Relations

Melbourne University
Melbourne

Diploma in Ministry

Australian College of Ministries
Sydney

Skills

  • Detail orientated
  • Customer service expertise
  • Data entry
  • Multitasking and prioritisation
  • Oral & written communication
  • Computer proficiency
  • Quick thinker
  • Strong problem solver

Additional Information

  • STATE EMERGENCY SERVICE MEMBER 2018 - 2022
  • ORANGE SKYE VOLUNTEER FOR HOMELESSNESS 2021
  • COMMUNITY WORK IN SOUTH AFRICA 2017
  • FRANKSTON YOUTH COUNCIL MEMBER 2014 - 2018

REFRENCES

Available upon request

Timeline

Premium Dining / Bartender /Assistant Event Coordinator

RACV
10.2022 - Current

Concrete Laborer

Summertime Pools
02.2022 - 11.2022

Lodge Attendant

Ultimate Hikes
11.2021 - 02.2022

Lift Operator

NZSki
07.2021 - 10.2021

State Emergency Service Member

State Emergency Service
01.2019 - Current

Bachelor of Law + International Relations

Melbourne University

Diploma in Ministry

Australian College of Ministries

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TEROOHI (ROSIE) TAHU