Summary
Overview
Work History
Education
Skills
Certification
Technical Skills/Tools
Timeline
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Rose Thomas

Summary

Organized and dependable Project Manager with 10+ years of experience in project management, risk mitigation and building positive relationships with customers and other stakeholders. Results driven with passion for delivering high-quality work. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Implementation Project Manager

ADP
11.2021 - Current
  • Collaborated with clients and cross-functional teams ensuring a smooth execution of multiple concurrent projects.
  • Developed comprehensive project plans to ensure on-time delivery and successful outcomes.
  • Established strong relationships with clients through consistent communication leading to positive referrals.
  • Improved client satisfaction with thorough requirement analysis and timely communication of progress updates.
  • Mitigated risks by proactively identifying potential issues and developing contingency plans for resolution.
  • Resolved client issues through negotiation and conflict resolution.
  • Managed stakeholder expectations through clear communication of goals, objectives, and timelines.
  • Reduced project completion time by optimizing scheduling, task allocation, and resource management.

Project Coordinator

AIA Group
12.2020 - 11.2021
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Managed the tracking of project budget and processing of any financial items ensuring resource allocation is requested and accurate
  • Coordinated events/ meetings/teleconferences agendas, minute preparation & distribution as required
  • Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
  • Managed timesheets, Procurement, PO's, Invoices and Vendors
  • Resource onboarding and access management
  • Created and maintained comprehensive project documentation, plans and reports using SharePoint and JIRA

Senior Project Coordinator

Datacom
10.2017 - 05.2020
  • End to end management of multiple small/medium scale infrastructure/cloud projects and assisted Senior PMs coordinate large scale projects for different clients across automotive (Toyota), education (Schools), government (DELWP) and health care (Medibank/ ARCBS) domains.
  • Published progress reports, updating senior leadership and stakeholders on overall project development.
  • Implemented change management processes to address evolving scope or shifting priorities, minimizing disruptions to the project timeline.
  • Established strong relationships with clients by maintaining open lines of communication throughout the project lifecycle.

Infrastructure Project Coordinator /Windows Server Administrator

TCS
11.2011 - 07.2017
  • Handled 4 highly critical and large scale migration projects
  • Coordinated migration of 12 storage frames (500+ servers) in span of 6 months.
  • Coordinated the migration of 6000 servers globally from Windows 2003 OS to Windows 2008/2012 OS.
  • Planned migration of 24,000+ virtual machines hosted on 253 clusters in 95 datacenters globally.
  • Coordinated the migration of 3800 servers globally from RHEL 5.x to higher version
  • Documentation of project plan, timelines, risk logs, changes and process improvement recommendations and maintaining SharePoint site for the project.

Education

Bachelor of Engineering - Computer Science

Visvesvaraya Technological University
India

Skills

  • Business Processes
  • Project Management
  • Stakeholder Management
  • Issue Resolution
  • Analysis and Reporting
  • Adaptable and Quick Learning

Certification

  • Certified Associate in Project Management (CAPM) - PMI
  • MCSA: Windows Server 2012 Certified - Microsoft
  • ITIL®2011 Foundation Certified
  • Lean Six Sigma Green Belt [TCS Certification]

Technical Skills/Tools

Concepts: ITIL, PMBOK & Process Improvement Techniques

Tools: Microsoft Office; SNOW; SharePoint; JIRA; Confluence; Project Place; Plan View

Timeline

Implementation Project Manager

ADP
11.2021 - Current

Project Coordinator

AIA Group
12.2020 - 11.2021

Senior Project Coordinator

Datacom
10.2017 - 05.2020

Infrastructure Project Coordinator /Windows Server Administrator

TCS
11.2011 - 07.2017

Bachelor of Engineering - Computer Science

Visvesvaraya Technological University

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Rose Thomas