Summary
Overview
Work History
Education
Skills
Timeline
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Rose Thorogood

Nambour,QLD

Summary

Experienced hospitality worker with hands-on experience across cafe, bar, and retail environments. Completed Certificate III in Hospitality while working in busy venues, developing strong barista skills, front-of-house service, and multitasking ability. Experienced in taking orders, running food, preparing coffee, handling POS systems, and maintaining high standards of cleanliness and customer care. Holds a valid RSA and has worked as a bartender, with a strong understanding of responsible service. Currently completing Year 12 with an ATAR pathway, seeking a casual barista or front-of-house role where I can support a collaborative team and continue building my skills in hospitality and customer service.

Overview

3
3
years of professional experience

Work History

Front of House Worker

Frankies Woombye
04.2024 - Current
  • Completed school based Certificate III in Hospitality while working in a fast-paced cafe environment
  • Prepared a wide range of espresso-based and other hot/cold drinks to consistent quality standards
  • Maintained clean and organised coffee station, calibrated machines, and followed food safety procedures
  • Took customer orders with accuracy and a friendly attitude, ensuring excellent service and satisfaction
  • Supported front-of-house operations by delivering food and beverages quickly and professionally
  • Completed Responsible Service of Alcohol (RSA) certification
  • Worked as a bartender in a fast-paced venue, serving alcoholic and non-alcoholic beverages responsibly and efficiently
  • Prepared and served classic cocktails, beer, wine, and mixed drinks according to venue standards
  • Checked IDs and ensured responsible service in line with legal and venue requirements
  • Did half of traineeship back of house were I assisted in baking, cooking, and dish washing, showing versatility
  • Worked collaboratively in a fast-paced team environment, showing flexibility and reliability across role

Trainee

Brown Sugar Espresso
09.2022 - 04.2024
  • Started school based Certificate III in Hospitality traineeship, gaining hands-on experience in both cafe service and retail operations
  • Prepared and served espresso-based and other hot/cold drinks
  • Greatly assisted in baking, food preparations, cooking, dish washing and maintained cleanliness standards
  • Greeted customers, took orders, handled payments, and ensured a welcoming and professional atmosphere
  • Delivered high-quality customer service in a dual cafe-retail environment, balancing hospitality duties with retail sales
  • Promoted daily specials, retail items, and loyalty programs to increase sales and customer engagement


Education

High School Diploma -

Nambour State College
Nambour, QLD
11-2025

Skills

  • Skilled in espresso and specialty coffee
  • RSA certified with bartending experience
  • Friendly and efficient customer service
  • Food prep, baking, and food running
  • Experienced with POS systems
  • Strong multitasking and time management
  • Team player, adaptable, reliable
  • Maintains clean and organised workspace

Timeline

Front of House Worker

Frankies Woombye
04.2024 - Current

Trainee

Brown Sugar Espresso
09.2022 - 04.2024

High School Diploma -

Nambour State College

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Rose Thorogood