Rose Thorogood
Nambour,QLD
Summary
Experienced hospitality worker with hands-on experience across cafe, bar, and retail environments. Completed Certificate III in Hospitality while working in busy venues, developing strong barista skills, front-of-house service, and multitasking ability. Experienced in taking orders, running food, preparing coffee, handling POS systems, and maintaining high standards of cleanliness and customer care. Holds a valid RSA and has worked as a bartender, with a strong understanding of responsible service. Currently completing Year 12 with an ATAR pathway, seeking a casual barista or front-of-house role where I can support a collaborative team and continue building my skills in hospitality and customer service.
Overview
3
3
years of professional experience
Work History
Front of House Worker
Frankies Woombye
04.2024 - Current
- Completed school based Certificate III in Hospitality while working in a fast-paced cafe environment
- Prepared a wide range of espresso-based and other hot/cold drinks to consistent quality standards
- Maintained clean and organised coffee station, calibrated machines, and followed food safety procedures
- Took customer orders with accuracy and a friendly attitude, ensuring excellent service and satisfaction
- Supported front-of-house operations by delivering food and beverages quickly and professionally
- Completed Responsible Service of Alcohol (RSA) certification
- Worked as a bartender in a fast-paced venue, serving alcoholic and non-alcoholic beverages responsibly and efficiently
- Prepared and served classic cocktails, beer, wine, and mixed drinks according to venue standards
- Checked IDs and ensured responsible service in line with legal and venue requirements
- Did half of traineeship back of house were I assisted in baking, cooking, and dish washing, showing versatility
- Worked collaboratively in a fast-paced team environment, showing flexibility and reliability across role
Trainee
Brown Sugar Espresso
09.2022 - 04.2024
- Started school based Certificate III in Hospitality traineeship, gaining hands-on experience in both cafe service and retail operations
- Prepared and served espresso-based and other hot/cold drinks
- Greatly assisted in baking, food preparations, cooking, dish washing and maintained cleanliness standards
- Greeted customers, took orders, handled payments, and ensured a welcoming and professional atmosphere
- Delivered high-quality customer service in a dual cafe-retail environment, balancing hospitality duties with retail sales
- Promoted daily specials, retail items, and loyalty programs to increase sales and customer engagement
Education
High School Diploma -
Nambour State College
Nambour, QLD11-2025
Skills
- Skilled in espresso and specialty coffee
- RSA certified with bartending experience
- Friendly and efficient customer service
- Food prep, baking, and food running
- Experienced with POS systems
- Strong multitasking and time management
- Team player, adaptable, reliable
- Maintains clean and organised workspace
Timeline
Front of House Worker
Frankies Woombye
04.2024 - Current
Trainee
Brown Sugar Espresso
09.2022 - 04.2024
High School Diploma -
Nambour State College
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