Summary
Work History
Education
Skills
Timeline
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Rose Woolley

Byron Bay,NSW

Summary

I am a highly motivated, enthusiastic and hard working person who works well both individually and as part of a team. My experience to date has allowed me to develop some of my biggest assets; leadership and people skills. I genuinely enjoy establishing a good working relationship with both colleagues and customers, along with learning new procedures and working in fast paced environments.

Work History

Assistant Store Manager

Patagonia
  • Assisting the store manager with store duties along with managing a small team.
  • Working for Patagonia as a whole was an incredible experience, learning so much not just about the clothes and how they were made but the vast access to informational videos on the environment really sparked my interest for learning more about living as sustainably as possible.

Assistant Store Manager

Above The Clouds
  • Assisting the store manager throughout the week and independently managing on weekends running a very busy store, with stock coming in and out multiple times a week. This really fine tuned my organisational skills along with showing me the importance of product knowledge due to the wide variety of brands we held.

Store Manager

SIR The Label
  • After being at SIR for a short period of time I was quickly promoted to 2IC due to how passionate I was about the work, the product we sold and the company as a whole This was an incredible experience and it wasnt long before I stepped up to be the Store Manager, then eventually moved to manage our very busy flagship store in Bondi
  • I had a wide variety of responsibilities, most importantly managing our lovely team, creating timesheets & rosters and everything back end to do with reporting and managing the intake of new stock I was also incharge of visual merchandising on the shop floor.

Customer Service Supervisor

Oi Polloi
  • Working with Oi Polloi taught me many skills and as a whole was an incredible experience
  • I would mostly help out with managing the customer service for both the website and the socials, and in the more serious cases I would assist with issues on the shop floor
  • Along with this I would oversee the picking and packing of every online order and manage the intake of any new stock received
  • My role at Oi Polloi is really what spared my love for the fashion industry.

Customer Assistant Supervisor

Cook Clifton
  • My responsibilities included opening and running the store, ordering large quantities of stock and supervising a team of up to 4 employees.

Customer Service Representative

Cotton On Body & Adult
  • Helped out in the store day to day, either behind the tills or with intake of new stock.

Bar & Waitress

Ivanhoe Hotel
  • Working mainly behind the bar and in charge of induction of new team members.

Education

High School Diploma -

Redland High School
England

Skills

  • Customer Service
  • Problem-Solving
  • Retail Operations
  • Customer experience
  • Inventory Control
  • Store Organization
  • Stock management
  • POS systems operations

Timeline

Assistant Store Manager

Patagonia

Assistant Store Manager

Above The Clouds

Store Manager

SIR The Label

Customer Service Supervisor

Oi Polloi

Customer Assistant Supervisor

Cook Clifton

Customer Service Representative

Cotton On Body & Adult

Bar & Waitress

Ivanhoe Hotel

High School Diploma -

Redland High School

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Rose Woolley