Rosemarie Doellinger
KFC
Moranbah,QLD
Work Preference
Desired Job Title
ER Technician
Minimum Desired Compensation
$45000/yr
11
years of professional experience
1
Certification
Motivated and hard working individual with strong experience in customer service, baking, and team leadership. I have a sharp eye for detail, thrive in both team based and independent environments, and am passionate about maintaining high workplace standards. I love learning new things and am deeply committed to growing into the best version of myself mentally, physically, and professionally. I am also highly emotionally intelligent, with a strong interest in psychology and a deep understanding of people and their behaviours. Outside of work, I am a dedicated bodybuilder who actively seeks labour intensive roles that challenge my physical abilities and support my health and fitness goals. I bring enthusiasm, resilience, and a strong work ethic to every opportunity.
Work History
Industrial Cleaner
1 Month- Operated industrial cleaning equipment to maintain cleanliness and safety standards in various environments.
- Conducted thorough inspections of facilities to identify areas requiring additional cleaning or maintenance.
- Collaborated with team members to enhance operational efficiency and resolve any on-site challenges promptly.
- Utilized chemical solutions safely while adhering to all safety regulations and guidelines for hazardous materials.
- Managed hazardous materials handling procedures, ensuring proper storage, labeling, and disposal.
Team Leader, Front of House and Kitchen Operations
3 Years 3 Months- Led a team across both front counter and kitchen operations to ensure smooth, fast paced service
- Supported shift management by overseeing food prep, staff coordination, and quality control
- Coached team members on customer interaction, product knowledge, and service standards
- Handled customer issues and feedback with a calm, solution focused approach
- Maintained high cleanliness, hygiene, and safety standards across all areas
- Operated tills, managed drive thru orders, and ensured accuracy during peak service times
- Assisted with end of day reporting and stock organisation to prepare for upcoming shifts
Labourer
1 Year 1 Month- Followed safety protocols to minimize workplace accidents and ensure compliance.
- Executed routine maintenance on equipment to prolong lifespan and prevent disruptions.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Team Leader, Customer Service and Operations
7 Years 3 Months- Supervised and led a team of front and back of house staff during peak trading hours
- Trained new team members on customer service, food safety, hygiene, and equipment procedures
- Delegated tasks to team members to ensure smooth and efficient workflow
- Handled customer complaints and resolved issues with professionalism and calm under pressure
- Monitored product quality and food safety standards to comply with company policies and procedures
- Operated cash registers, processed transactions, and managed shift end balances
- Ensured store cleanliness, safety, and readiness by overseeing daily cleaning and opening and closing duties
- Motivated team members to maintain high energy, positive attitudes, and excellent customer service
Baking Assistant and Front of House Support
11 Months- Prepared and baked pastries including croissants and other baked goods, following in house recipes
- Assisted with general baking duties such as measuring, mixing, and preparing ingredients
- Supported dishwashing and kitchen cleaning to maintain hygiene and safety standards
- Provided friendly front of house service, including taking orders and delivering food to tables
- Assisted in learning barista skills including coffee preparation and basic drink making
- Maintained a clean and welcoming environment for customers during busy hours
Front of House and Kitchen Support
11 Months- Maintained cleanliness of tables, benches, and service areas to ensure a tidy environment
- Washed dishes and cleaned kitchen equipment in line with hygiene and safety standards
- Assisted with food running, delivering meals and drinks to customers quickly and professionally
- Provided basic customer service support including taking orders and answering questions
- Worked as part of a small team to ensure smooth daily operations
Education
Year 10
Skills
Team Leadership and Supervision
Baking and Pastry Preparation
Barista Basics
Customer Service
Food Handling Standards
Physically Fit and Labour Ready
Emotionally Intelligent and People Oriented
Fast Learner and Adaptable
Strong Work Ethic and Self Discipline
Reliable
Consistent and Motivated
Positive Attitude and Resilient Mindset
Bilingual Communication
Landscaping
Pet Sitting
Certification
- White Card Certified (Construction Induction)
- Forklift Licence
- Standard 11 (Coal Mining Induction)
- Open Class Car Licence (Automatic)
- Open Class Motorcycle Licence