Rosemarie Hodges
Saint Marys,NSW
Summary
Driven professional with proven customer service excellence and cash handling skills honed at World Of Fun Arcade. Demonstrated ability to enhance guest satisfaction through meticulous cleaning and timely service, reducing complaints significantly. Known for exceptional work ethic, reliability, and the ability to meet business needs through flexibility and punctuality.
Overview
2
2
years of professional experience
Work History
Cashier - Amusement Machine Attendant
World Of Fun Arcade
2019.06 - 2019.11
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Room Attendant - Kitchen Hand
Seaview Dive Resort
2018.05 - 2019.05
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
Education
No Degree - General High School Subjects
Ong Che Tee Bacong High School
Bacong Philippines06.2013
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
Additional Information
I moved to Australia in February 2024 to be with my Australian husband who I married in 2022, Whilst life in Australia is very different to what im use to in the provincial area of the Philippines I am excited to learn new skills and I know that given the opportunity I will become a valued member of any employers team who chooses to give me a chance to prove myself.
Languages
English
Full Professional
Bisaya
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Cashier - Amusement Machine Attendant
World Of Fun Arcade
2019.06 - 2019.11
Room Attendant - Kitchen Hand
Seaview Dive Resort
2018.05 - 2019.05
No Degree - General High School Subjects
Ong Che Tee Bacong High School
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