Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

Rosemarie Seymour

Carina,QLD

Summary

As I have strong protective instincts this incited me into a career of security, and I have not only progressed but exceeded expectations on various occasions. Becoming a security officer, I find myself to have a great passion towards the industry and that shows in my work ethic I put towards my work. With this work ethic I also bring a cheerful outlook to my work and my fellow colleagues to ensure that task performed by Security Officers on Site to a high professional standard accordingly. Although I find my work ethic to be strong, I also believe leadership to be a strong quality that drives me to perform well for my fellow work colleagues. Being able to show my leadership skills in a Senior Security Officer role is something I am highly determined to do as I believe with these traits and skills, I will not only perform well but also gain knowledge and skills to progress in my career. Initiative-taking employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional people skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certificate

Work History

Security Officer

Rosemarie Seymour, Corporate Protection Australia
08.2023 - Current
  • Corporate Protection Australia (CPA) is a security company working in an association with Queensland State Police, while also working with both Port of Brisbane and Port of Hamilton
  • The position I hold in this job is security officer running both day and night shifts, tasks that are performed throughout my role are Monitoring Restricted Zones (LRZ), Monitoring Workplace Health and Safety (WHS Act), Mobile Patrols and Foot Patrols, assisting border patrols with Maritime Act, Maritime Regulations and Federal Act, Asset Protection, Monitoring CCTV and Lodging Events/End of Day Reports.
  • Conducted regular patrols of key areas to spot and control security concerns
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
  • Checked and verified photo identification prior to granting facility access
  • Patrolled and monitored premises in company vehicle.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites
  • Monitored and authorized entrance and departure of vehicles, cargo trucks.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices
  • Updated shift logs and produced daily reports to document security activities and specific incidents
  • Wrote detailed reports of all security breaches and investigations

Resident Support Officer

Constant Security Queensland University
, QLD
05.2023 - 06.2023
  • In this role, as a Resident Support Officer at Saint Lucia University working nights with a shift roster of (6pm to 6am)
  • Tasks performed in this role were Evictions/Escorting off premises under guidelines of Client, Access
  • Access control both ingress and egress of the premises, Internal and External patrol, De-escalation of situations.
  • Created, prepared, and delivered reports to various departments
  • Monitored front areas so that questions could be promptly addressed
  • operated Integrity Computer system

Card Access Programmer

Administration Securitas
04.2023 - 05.2023
  • One William Street (CBUS SUPER) & Gatehouse Coca Cola (RICHLANDS)
  • This role required me to work at two different sites and keeping same role as card access card programmer/access control working both day and nights shifts
  • Activating/ Deactivating/ Amending Access Control Cards, Creating Staff Profiles, assigning work orders,
  • Navigating Gallagher and schindler (programming Lifts) computer systems
  • Assisting Queensland State Premier/Government Officials via phone/email inquiries and work orders
  • Resolved back log of 500 work orders as well as daily work orders
  • Auditing Access cards throughout building
  • Access control on B/doubles and drivers generating pick up and drop off loads. (Richlands Gatehouse)
  • Communication via Radio to Logistics department and answering emails
  • Sealing security tags on Trailers and checking inside trailers upon exit
  • External patrols of Coca Warehouse

Senior Concierge/Head of Security

Optus
, QLD
04.2022 - 04.2023
  • Communicated security policies to staff members and performed security training
  • Responded to incidents of workplace violence and unruly behavior on company property
  • Supervised network activity and security camera footage to find potential threats
  • Performed audits and inspections of facilities to find potential threats
  • Aided law enforcement with facility investigations and critical event responses
  • Monitored security cameras to show and respond to suspicious activity
  • Adhered to daily patrol schedules to support consistent security presence throughout property
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services, as well as compiling reports and evidentially data for law enforcement and emergency services
  • Administration (Excel, Microsoft, PDF, Adobe, spread sheeting, Email, filing)
  • Conducted daily Building Maintenance, Occurrence, Lift/Elevator and Fire Stairs (Reports)
  • Assisting Base Building and Tenancy Contractors, Visitors, using Sine Pro systems, Excel, Microsoft outlook, Microsoft
  • And monitoring site inductions
  • Escorting Contractors (Through tenancies, Electrical, Communications, Fire Risers, and Fire Inspection Panels)
  • Key Audits, Building Audits
  • Managing Loading Docks
  • Chief Fire Warden during emergency (Fire inspection panel)
  • Compiling SOP's and Safe Work Method Statements for Security Officer on site
  • Training new Security Officers
  • Ad hoc Shifts (static, traffic control, Events, Contractor escorting) Brisbane, Gold Coast
  • Supervisor Brisbane River-fire 2022- supervision of 6 Security Officers, Rooftop, Risk Management, placing of officers, monitoring Security officers/public safety (following client's instructions per scope)
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms
  • Warned violators of rule infractions and escorted unauthorized persons off premises
  • Deterred criminal activity, vandalism, and general misconduct by supplying expert and highly visible security presence at Optus House facilities
  • Inspected security systems to keep consistent operational availability and to detect evidence of tampering
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies
  • Explained security policies and procedures to visitors/staff/contractors to promote visitor confidence and safety
  • Weekly and daily audits on building security
  • Operated Gallagher, Integrity, Security Desk (CCTV), Sine Pro systems

Security Officer Concierge / Maintenance Support

Logan City Council
03.2022 - 04.2022
  • Monitoring electronic sign in/out of premises for personel entering premises,
  • General Reception Duties and Maintain COVID safe regulations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
  • Patrolled and monitored premises in company and by foot Conducted regular patrols of key areas to spot and control security concerns.
  • Monitored CCTV cameras and alarm systems for security breaches
  • securing Mayors conference rooms by regular internal patrols
  • Escorting Health Minister on visitation to Logan City Council and securing carpark

Security Officer Certis

SNP Corporate
, QLD
11.2020 - 01.2022
  • onboarding staff members at Department of Veteran Affairs with access security passes, building new profiles. deactivating profiles.
  • customer services, internal patrols for client safety
  • Assisting and monitoring Ex Australian Defense Force Personnel requiring in dept confidential information,
  • Answering inquiries from public members and Ex Military personnel
  • Covid screening at various Centrelink's and refusing entry to public members with symptom's.
  • Monitoring ex incarcerated personnel and providing protection to client officers whilst conducting interviews.
  • performing duty of care at front of Centrelink's whilst taking pressure off client officers.
  • Enforcing covid legislations on screening public.
  • changed security measures in Centrelink's by separating vulnerable clients from everyday clients due to safety measures.

Security Officer

Qantas
Brisbane, QLD
08.2020 - 01.2022
  • This role required me to perform task I had never performed before and pushed to learn new skills of the industry
  • Being at the airport security officers had to run by strict times and follow protocol to strict regulations
  • Tasks they required by me to do were Escorting vehicles through to Air Slide, Data Entry, External Patrols, Access Control of Export Gate both in/ out, Creating Visitor, Pilots and Staff Access cards, Static Guard for Qantas Dream Liner, and International X-ray Screening for Dangerous Goods both in and out.
  • Conducted regular patrols of key areas to spot and control security concerns
  • Checked and verified photo identification prior to granting facility access
  • Patrolled and monitored premises in company by foot
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
  • Updated shift logs and produced daily reports to document security activities and specific incidents
  • conducted emergency procedure on conveyor belts involving a staff member saving a life
  • Responded quickly to emergency situations to assess and deflect issues, by being aware of surroundings and monitoring conveyor belts involving a staff member saving a life.

Security Guard

Southern Cross Protection
, QLD
10.2019 - 08.2020
  • secure personnel and premises by inspecting buildings, patrolling property, and monitoring surveillance cameras
  • Authored reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions, Documented security-related situations, worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Responded quickly to incidents and assessed active situations for security concerns
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
  • Wrote detailed reports of all security breaches and investigations
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols
  • Supervised 10 staff during first stages of Covid on Queensland largest Aevo site.

Security Guard

AVEO
Durack, QLD
03.2020 - 07.2020
  • Training Staff Members Access Control gate entrance,
  • supervised property entrances and exits and watched employee safety
  • Enforced security regulations and escorted non-compliant individuals to restricted areas for processing, Patrolled and monitored premises, worked to resolve urgent issues to protect lives and property.

Head Cleaner

Brisbane Adventist College
, QLD
12.2012 - 01.2020
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols
  • Removed trash, debris and other waste materials from premises
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance
  • Used time management and efficient cleaning methods to meet deadlines
  • Handled equipment, chemicals, and materials properly and with caution
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings
  • Emptied trashcans and transported waste to collection areas
  • Organized and used industrial cleaning products following strict safety procedures
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs
  • Developed and implemented comprehensive cleaning plan for entire building
  • Kept public pathways clear of safety hazards and spills with regular checks and attention
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
  • Responded immediately to calls from personnel to clean up spills and wet floors
  • Vacuumed and shampooed carpets, upholstery and other fabrics
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals
  • Supervised supplies in inventory and submitted reorder requests
  • Used power scrubbing and waxing machines to scrub and polish floors

Security Guard Supervisor

Commonwealth Games
, QLD
01.2018
  • In the 2018 Commonwealth Game, as a security guard supervisor this role required me to perform tasks at an elevated level at Carrara Stadium during commonwealth games
  • Supervising Security, Rapid Response Team, Static Guard, Crowd Control, Patrolling perimeter (Coomera Indoor Sports Stadium), Vehicle Security, Accreditation (Access Control), Field of Play Security Officer.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations
  • Conducted regular patrols of facility to detect and deter security threats
  • Recorded incident reports with detailed accounts of occurrences
  • Prepared and submitted reports to keep management informed of security activities and developments
  • Oversaw team of security officers and managed scheduling and performance evaluations
  • Monitored and approved access control systems for accessibility to authorized personnel
  • Coordinated with security personnel or other departments to establish safety of visitors and staff
  • Screened vendors and contractors before granting access to restricted areas within Carrara Stadium
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection
  • Trained security workers on site-specified procedures
  • Recorded daily security occurrences in site assignment log
  • Managed security staff rotation for position coverage on breaks
  • Completed shift handover reports and debriefed next shift upon arrival
  • Provided first-line support to shift workers during incidents and escalated situations as appropriate,
  • Worked in conjunction with Queensland Police
  • supervised a team of approximately 30 guards both in arena and outside arena including out of state and international security guards
  • Personal body guard for Australian Gold Metalist
  • supervised dignitary stand with Prince Edward

Education

children card (Blue Card) -

QLD Government
Queensland
12.2024

Advanced First Aid Certificate -

Australian Training Insitute
Brisbane, QLD
05.2022

Manage Conflict & Security Risks Using Negotiation. -

Asset College
Brisbane, QLD
05.2022

Control Persons Using Empty Hand Techniques Cert -

Asset College
Brisbane, Queensland
05.2022

RSA Certificate 3 -

Clear To Work
Belimba, Queensland
05.2018

White Card -

Eclipse Vale Pty Ltd
Western Australia Online
04.2018

Diploma of Justice Administration -

Logan Tafe
Loganholme, QLD
12.2011

Skills

  • Honest communication skills
  • Punctual & Alert
  • An eye to detect warning signs
  • Good observation skills
  • Compliance to Policy and Procedures and Standard Operating Procedures
  • Ability to support order

Certification

  • First Aid and CPR Certified
  • Screening Wands
  • Investigative Skills
  • Verbal and Written Communication
  • Interior and Exterior Patrol
  • De-escalation Techniques
  • Customer Service
  • Security Regulation Enforcement
  • CCTV Monitoring
  • Collaborator
  • Employee and Visitor Screening
  • Incident Reporting
  • Report Writing
  • High Level of Integrity
  • CPR Certified
  • Federal and State Regulation Compliance
  • Detailed Activity Logs
  • First Aid Training, Working with children card (Blue Card) Valid till 02/2024 Security Provider License Valid till 08/2024 Advanced First Aid Certificate Completed 05/2022 Provide First Aid Certificate Completed 05/2022 Provide Basic Life Support Certificate Completed 05/2022 Provide cardiopulmonary Life Support Certificate Completed 05/2022 White Card Completed 04/2018 Diploma of Justice Administration Completed 10/2011 Manage Conflict & Security Risks using Negotiation 05/2022 Control Persons using Empty Hand Techniques 05/2022 RSA Completed 05/201

Timeline

Security Officer

Rosemarie Seymour, Corporate Protection Australia
08.2023 - Current

Resident Support Officer

Constant Security Queensland University
05.2023 - 06.2023

Card Access Programmer

Administration Securitas
04.2023 - 05.2023

Senior Concierge/Head of Security

Optus
04.2022 - 04.2023

Security Officer Concierge / Maintenance Support

Logan City Council
03.2022 - 04.2022

Security Officer Certis

SNP Corporate
11.2020 - 01.2022

Security Officer

Qantas
08.2020 - 01.2022

Security Guard

AVEO
03.2020 - 07.2020

Security Guard

Southern Cross Protection
10.2019 - 08.2020

Security Guard Supervisor

Commonwealth Games
01.2018

Head Cleaner

Brisbane Adventist College
12.2012 - 01.2020

children card (Blue Card) -

QLD Government

Advanced First Aid Certificate -

Australian Training Insitute

Manage Conflict & Security Risks Using Negotiation. -

Asset College

Control Persons Using Empty Hand Techniques Cert -

Asset College

RSA Certificate 3 -

Clear To Work

White Card -

Eclipse Vale Pty Ltd

Diploma of Justice Administration -

Logan Tafe

References

References Todd Hodgson Operations Manager Tech Mahindra 04781310004 Rob Amorosi Customer Consulting PTY LD Managing Director 0419 379 593 Craig Edwards, Head of Security, Commonwealth Games, 0408541751 Patrick Hughes, SNP/Certis Supervisor, Qantas Freight, Thomas Wilson CPA, Site Supervisor 0457354682 .

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