Rosemarie Viola

• Inventory Control
• Stock control for 18 Branches
• Liaising with suppliers
• Assisted in annual physical inventory counts, verifying the accuracy of recorded stock quantities against actual counts conducted onsite.
• Performed data entry and completed proper paperwork.

• Provided exceptional customer service when addressing client inquiries or concerns regarding their account status or charges billed.
• Managed high-volume workload while maintaining attention to detail, resulting in reduced errors in financial documentation.
• Billed customers by sending statements and invoices via email
• Contributed to faster payment collections by generating and distributing weekly aging reports to relevant stakeholders.
• Created accounting summary reports itemizing income activities using Tencia and MYOB with zero errors.

Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Conducted detailed market analysis to guide development of sales strategies.
• Identified and tapped into new markets, significantly expanding customer base.

• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Developed strong rapport with customers and created positive impression of business.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.