Rosemary Daly

A senior leader of business and technology capabilities with extensive experience and a professional history that spans:

• Program Delivery
• Strategic Planning
• Technology Transformation and Application Migrations/Conversions
• Release & Test Environment Management
• Organisation wide Quality Engineering Operations & Delivery
• Capability Management - Centres of Excellence, Hub & Spoke Practices
• Vendor Relationship Management
• Operational Management at scale, global models
• People Leadership, Stakeholder Engagement and Reporting
• Process Analysis/Solution Design/Project Management/Quality Assurance
• Consulting Experienced in driving transformational change by engaging all stakeholders to create the required momentum and delivering to agreed outcomes. Ability to work collaboratively across silos of business and technology units, understanding and communicating what needs to be done to move forward. Working with all parties to develop and deliver sustainable solutions. Being strong in people management, means the ability to easily work with line and virtual teams to create highly engaged and motivated teams; mobilise and create momentum, engagement of stakeholders to provide vision and guidance.
• Consulting professional with strong track record in delivering impactful business solutions. Adept at planning, data analysis, and process improvement. Known for fostering team collaboration and adapting to evolving project needs. Brings expertise in client relations, problem-solving, and driving measurable results.

• - MLC – Development of the Level 0-3 processes for the lodgement of the Life Company & TUSS Tax returns to the ATO (TIM). Implementation of Tax Data Calculation and Reporting in the PAS systems, General Ledger and Data Warehouse to satisfy all regulatory requirements. Roles included process analysis & Program test management.
• - Telstra Digital – Bigpond – as Tech Program Test Manager - enabled the implementation of the first SOA (service-oriented architecture) for Telstra. Introducing capability for ‘plug in’ third parties and internal Security Gateways (ACG), Web Portals for Unified Messaging, Self-Care, Next Generation Fixed Line, Ultra-High-Speed set tops, Sagem T-Hub and other client facing portals/devices. First service based architecture with focus on architecture, performance and integration.
• - MLC – multiple programs including Trade-ups/migrations, Federal Budget, Wealthbu (Nabtrade platform build), Fusion, Blaze (JBwere acquisition), SDCE (Sydney Data Centre Exit & Cloud migration), Oracle Upgrades etc. In roles including process analysis, system integration lead, Program Test Manager and Project Lead.
• - SingTel Optus – as Solution Designer developed the network designs associated with the replacement of the Optus Networks Activation System (ONAS) to Service Activation System (SAS) – interface specifications, functional & non-functional requirements, measured through incidents in production. Collaboration with all stakeholder matrix for delivery and support.
• - Singtel Optus – As Technology Program Test Manager, supported the RFP to engage Third Party System Integrator for the Bigfoot Program – Replacing multiple cable and wireless product admin systems with a singular Singtel platform and simplification of Optus’ product suite. WIPRO engaged for the program after developing appropriate score carding and assessment process.
• - Optus – Enabled the launch of the first ADSL offering for OPTUS – utilising Optus Internet Engineering (OIE) capabilities. In the role of Business Program Test Manager for the first digital based program for Consumer & Multimedia.
• - Virgin Mobile – Lead BA for the Implementation of the first ACIF Mobile Number Portability regulations. This involved LIVE intercarrier/provider testing across OPTUS & Telstra with associated planning, scheduling & environment management.
• - Citigroup – Business Analyst for thenSydney Data Centre migration to Global Singapore Hub through a series of 9 ‘Big Bang’ Dress Rehearsals over 8 months. Included application upgrades needing requirements, data cleanup, testing and business support post conversion.