Summary
Overview
Work History
Education
Skills
Certification
Licenses
Languages
Timeline
Generic

Rosemary Filgate

Wagga Wagga

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Outdoor Leader

Group 314
01.2022 - Current
  • Delivering safety and instructional briefs
  • Looking after the safety of participants during the High rope and abseiling course at Kapooka
  • Keeping to both Army and industry standards of safety and care at all times
  • Leading participants into caves, through day long canoeing trips and abseiling, ensuring safety at all times
  • Looking after the Company stores, keeping the asset register up to date, signing out equipment out and signing equipment back
  • Looking after, ordering and issuing uniforms for the company.

War-gamer

Australian defence force(APS)
01.2015 - 07.2023
  • Assisting battle plans via turning pen drawings and described plans into workable simulation orders
  • Trained in the simulation to input student plans, implement the orders to carry out plans after part or all of the plan is given to me, observing and tracking changes as they appear, reporting outcomes and making sure the planned action is what occurs
  • Reporting system faults and fixing them if possible
  • Teaching new war-gamers or supporting those that have forgotten key elements, showing or leading the student war-gamer to what they need, beginning with the basics and as those concepts are grasped showing them the more complex yet still necessary elements of the simulation
  • Translating between war-gamers and army personal understanding both what the military personal are talking incomprehensibility to the less experienced war-gamer and understanding what the war-gamers are trying to inform the military personal of
  • Setting up and taking down the simulation
  • Keeping track of all elements of the simulation while keeping officers informed of what they need to know about their plan.
  • Adapted quickly to changing game plans and strategies.

Waitress

Guiseppes
05.2022 - 11.2022
  • Taking Drink orders, making and pouring drinks
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Greeted new customers, discussed specials, and took drink orders.
  • Assisting at the bar when needed, making coffee, opening or pouring drinks, making simple drinks from the liqueurs
  • Helping with general close up duties, sweeping, mopping cleaning tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.

Meat process worker, paperwork

Don/KRC
07.2017 - 01.2021
  • Build my team in such a way that the people who do not work well together have nothing to complain about, instead each can do his job without unnecessary interference from the other
  • Working with my team to ensure the days plan is completed satisfactorily, and that any team member who is injured or ill is not doing more than they ought, and that no team member is doing more than they are capable of
  • Buddy trainer -responsible for teaching new workers their job
  • Adapting my teaching method to each student whom I teach, whilst still teaching using a method that helps most trainees understand what they are doing
  • Baring in mind each person I teach has a different learning method , and some may have learning difficulties
  • Keep track of equipment and supplies, make sure that there will be enough casings, tags, trolleys and sticks for the expected amount of product that day, and ordering more should extra product be made
  • Keeping track of how much product is being delivered to the line, how much is achievable for that working day
  • Reporting that as necessary
  • Keeping track of how much has been made for each different product to ensure that the plan is met for the day
  • Ensuring that labels match products, and that the best before as well as day codes match the appropriate dates and products
  • Data input both ensuring that the product is in line with its specifications with regular checks and inputting that data onto paper, and later onto the correct digital forms
  • Ensuring that equipment failures are dealt with in a timely manner, either by taking the equipment to maintenance personal or by bringing them to the equipment.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Performed meat inspections and checked temperature environment to maximize food safety.

Barista

Foxhole cafe
01.2017 - 01.2020
  • Taking orders at point of pay system
  • Team lead/senior: teaching juniors, ensuring they are aware of their responsibilities for the shift
  • Keeping easily distracted people on task, ensuring that people are properly clocked in and out at the start or end of their shift
  • Trained as a breakfast cook, making eggs several ways with all the sides, making porridge, waffles french toast etc
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • All in a fast, timely manner while making sure that there is no cross contamination as many of the customers had allergies or other dietary preferences
  • Barista trained, often making upwards of 100 coffees in one hour, while ensuring there was no cross-contamination across the different milk types
  • Cleaning and resting of tables, including to Covid-19 standards
  • Opening the Cafe, starting the coffee machine, starting the till, putting out table, cutlery and table decorations
  • Closing the Cafe, cleaning floors, tables and windows, setting the till and EFTPOS, locking up and reporting to the boss.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Certificate IV - Outdoor Leader

GROUP 314
Wagga Wagga, NSW
09.2023

Diploma of arts -

Campion College
01.2017

Skills

  • Rock Climbing
  • Reading Comprehension
  • Safety Techniques
  • Active Learning
  • Social Perceptiveness
  • Business Opportunity Development
  • Strong Organizational Skills

Certification

  • VIC RSA
  • NSW RSA
  • FULL DRIVERS LICENCE

Licenses

  • VIC RSA
  • NSW RSA
  • FULL DRIVERS LICENCE

Languages

Dutch
Limited Working

Timeline

Waitress

Guiseppes
05.2022 - 11.2022

Outdoor Leader

Group 314
01.2022 - Current

Meat process worker, paperwork

Don/KRC
07.2017 - 01.2021

Barista

Foxhole cafe
01.2017 - 01.2020

War-gamer

Australian defence force(APS)
01.2015 - 07.2023

Certificate IV - Outdoor Leader

GROUP 314

Diploma of arts -

Campion College

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Rosemary Filgate