Rosemary Gurung
Hurstville,NSW
Summary
Dedicated professional with a strong background in community services. Skilled in needs assessment and active listening, committed to fostering supportive environments for clients experiencing homelessness.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Case work (Volunteering)
Jewish House
Randwick, 2031
07.2026 - Current
- Conducted client intake and needs assessment, delivering essential administrative support to clients experiencing homelessness.
- Coordinated with staff on referrals and client wellbeing, contributing to improved community service outcomes.
- Facilitated preparation of resources, donations, and daily service delivery to enhance support for clients.
- Maintained confidentiality for client information by following strict privacy protocols. for clients; communicated in a trauma-informed manner.
PCA
San Souci Age Care
Ramsgate
09.2025 - 08.2026
- Assisted clients with mobility and transfers in a safe environment. with mobility, transfers, and ADLs (activities of daily living).
- Supported personal care needs by facilitating hygiene, grooming, dressing, and toileting for clients.
- Delivered empathetic and tailored service to clients, fostering a supportive and trusting environment.
- Maintained comprehensive client records to enhance care delivery and adherence to care plans. of clients and carried out care plans and safety measures.
Community Service Volunteer
CCA
Eastwood, NSW
11.2025 - 02.2026
- Participated in community initiatives to support emergency relief efforts. in community initiatives such as emergency relief, food assistance and distribution services.
- Assisted clients in intake, paperwork, and administrative work.
- Participated in preparation and community outreach activities for Meals on Wheels.
- Supported staff and volunteers to deliver person centered help and support to individuals and families.
Education
Bachelor - Community Services
Acknowledge Education
Oxford St, NSW09-2026
Diploma - Community Services
Signet Institute
Sydney, NSW04-2024
Skills
- Client assistance
- Case Documentation
- Communication Skills
- Active Listening
- Empathy
- Teamwork
- Time Management
- Problem Solving
- Adaptability
- Attention to Detail
- Needs assessment
Certification
- CPR and First Aid
- NDIS
- WWCC
Timeline
Case work (Volunteering)
Jewish House
07.2026 - Current
Community Service Volunteer
CCA
11.2025 - 02.2026
PCA
San Souci Age Care
09.2025 - 08.2026
Bachelor - Community Services
Acknowledge Education
Diploma - Community Services
Signet Institute