Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roseveer Kaur

Sydney ,NSW

Summary

well presented, articulate and confident individual with proven ability to provide exceptional customer service. Having an outgoing personality,good interpersonal skills and the ability to work in a multi-national team environment with confidence and minimal supervision.

Overview

1
1
year of professional experience

Work History

Housekeeping Room Attendant

Quest
02.2024 - Current
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.

Waitress , Kitchen Hand

Twisted Indian
02.2024 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Receptionist Administrator

Orane International School Of Beauty & Wellness
01.2024 - 12.2024
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.

Barista

Mickey's Meal
12.2023 - 02.2024
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Education

Bachelor Of Commerce - Accounting

University of Newcastle
Newcastle, NSW

Advanced Diploma - Aesthetics And Cosmetics

Orane International
Moga Punjab
01.2024

High School - Commerce

Sacred Heart School
Moga , Punjab
03.2023

Skills

  • Office Equipment Maintenance
  • Guest Relations
  • Fee Collection
  • Confidential information management
  • Payment Collection
  • Reception Area Maintenance
  • Client Relations
  • Reception Management
  • Data Entry
  • Phone and Email Etiquette
  • Interpersonal Skills
  • Customer Service
  • Reliability

Timeline

Housekeeping Room Attendant

Quest
02.2024 - Current

Waitress , Kitchen Hand

Twisted Indian
02.2024 - Current

Receptionist Administrator

Orane International School Of Beauty & Wellness
01.2024 - 12.2024

Barista

Mickey's Meal
12.2023 - 02.2024

Bachelor Of Commerce - Accounting

University of Newcastle

Advanced Diploma - Aesthetics And Cosmetics

Orane International

High School - Commerce

Sacred Heart School

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Roseveer Kaur