Summary
Overview
Work History
Education
Skills
Training
AVAILABILITY
Timeline
Generic

Roshan Shaw

Craigieburn,VIC

Summary

Reliable and motivated MBA student at RMIT University with hands-on experience in customer service, operations, and logistics. Looking for a part-time opportunity in retail, admin, café, cleaning or warehouse work. Known for being punctual, quick to learn, and able to work well in a team. Fluent in English.

Overview

3
3
years of professional experience

Work History

Operations Assistant – Retail & Delivery Services

Self-Managed Project
07.2023 - 04.2025
  • Supported customer orders, in-store operations, and local delivery
  • Maintained product stock levels and coordinated with suppliers
  • Handled basic accounting, record-keeping, and customer queries
  • Assisted in daily operations with a focus on service quality and efficiency

Barista

Mio Amore Cake Shop
07.2022 - 06.2023
  • Streamlined order processing for faster customer service and increased sales.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Education

Master of Business Administration - MBA

RMIT University
Melbourne

Bachelor Of Commerce - Accounting And Finance

University of Calcutta
07.2024

Skills

Fluent in English

Punctuality

Fast learner

Customer service

Microsoft Office

Reliable

Teamwork

Basic finance

Friendly

Time management

Sales handling

Attention to detail

Training

ADFAS – Advanced Diploma In Financial And Accounting Software

AVAILABILITY

Wednesday to Sunday. Available for casual, part-time, or shift-based roles.

Timeline

Operations Assistant – Retail & Delivery Services

Self-Managed Project
07.2023 - 04.2025

Barista

Mio Amore Cake Shop
07.2022 - 06.2023

Master of Business Administration - MBA

RMIT University

Bachelor Of Commerce - Accounting And Finance

University of Calcutta
Roshan Shaw