Roshan Thapa
Joondanna,Australia
Summary
Dedicated Security Technician with hands-on experience installing, commissioning, and maintaining complex security and networked systems. Proven track record of troubleshooting connectivity and system performance issues in high-stakes environments. Strong collaboration and communication skills developed through working with diverse teams and clients. Quick learner with a solid technical foundation in electronics, network cabling, and control systems. Now seeking to transition into a Network Control Officer role to leverage my field expertise and contribute to the efficiency, reliability, and security of critical network operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Field Technician
Convergint
06.2023 - Current
- Program and commission security and networked systems, ensuring seamless integration with client infrastructure.
- Provide remote and on-site technical support, troubleshooting connectivity and system performance issues.
- Identify and implement process improvements to enhance system uptime, reliability, and customer satisfaction.
- Deliver guidance and training using manuals, schematics, and wiring diagrams; repair equipment using advanced electronics knowledge and standard test instruments.
- Recommend installation methods and process enhancements to improve profitability, efficiency, and quality.
- Collaborate closely with the Project Manager, Service and Maintenance Schedulers, and Operations Manager to coordinate installations, service, and maintenance activities; make recommendations on work quality and scope changes.
Technician
Safe Integrated Systems
05.2022 - 06.2023
- Installed and commissioned Nurse Call System, CCTV, access control, intrusion Detection, and intercom systems.
- Troubleshot and resolved hardware, software, and network issues for end-users.
- Conducted equipment testing, diagnosed faults, and performed repairs to ensure optimal system performance
- Ensured quality assurance standards and customer satisfaction objectives were consistently met.
Trades Assistant (NBN N2P Technician)
Value Electrical and Air Conditioning Services
09.2021 - 03.2022
- Installed internal conduit, pits, mounting cabinets, and associated network equipment.
- Installed and terminated copper and fiber cabling using rod and roping techniques.
- Set up sites according to provided site plans, following traffic management and safety requirements.
- Completed job documentation, identified discrepancies, and resolved issues promptly.
- Maintained a safe worksite and adhered to PPE requirements and safety standards.
- Followed network site plans and documentation protocols, ensuring accurate handover to network control teams.
Store Team Member / Pick Packer
Brownes Dairy
11.2020 - 04.2021
- Fulfilled customer orders accurately and on time, ensuring high levels of customer satisfaction.
- Monitored product quality regularly, promptly reporting any issues to prevent safety hazards.
- Operated pick packing machines, pallet jacks, pallet wrappers, and RF scanners.
- Followed good manufacturing practices and adhered to all required safety and hygiene protocols.
- Collaborated with team members to meet or exceed daily production targets.
Instrumentation Engineer
Dungsam Cement Corporation
01.2013 - 01.2019
- Configured, calibrated, and diagnosed weighing systems, DCS, PLCs, and control loops.
- Performed breakdown and preventative maintenance on all instrumentation and control equipment.
- Installed, tested, commissioned, and maintained field instruments and process control systems.
- Planned, initiated, and supervised equipment modifications and upgrades, including acquisition and installation of new systems.
- Documented and analysed root causes of breakdowns, implementing preventative measures to reduce downtime.
- Ensured compliance with all safety measures and company standards.
Education
Master of Business Administration - Global
Murdoch University
Perth, WA01.2020
Bachelor of Technology - Electronics and Communication Engineering
Motilal Nehru National Institute of Technology
01.2012
Skills
- Analytical thinking
- Clear verbal and written skills
- Collaborative teamwork
- Effective time management
- Project management
- Proficient in digital tools
- Network fault diagnosis
- Connectivity troubleshooting
- Networked systems installation
- Knowledgeable in cabling technologies
- Knowledge of IP networking basics
- Interpreting technical schematics
Certification
- Security Installer/Consultant Licence (WA)
- ACMA Open Cabler Licence with Endorsement (Structured, Fibre, Coaxial)
- Construction White Card
- Traffic Management Training Planning
- WA Driver’s Licence
Additional Languages
Hindi
Nepali
Dzongkha
Timeline
Field Technician
Convergint
06.2023 - Current
Technician
Safe Integrated Systems
05.2022 - 06.2023
Trades Assistant (NBN N2P Technician)
Value Electrical and Air Conditioning Services
09.2021 - 03.2022
Store Team Member / Pick Packer
Brownes Dairy
11.2020 - 04.2021
Instrumentation Engineer
Dungsam Cement Corporation
01.2013 - 01.2019
Bachelor of Technology - Electronics and Communication Engineering
Motilal Nehru National Institute of Technology
Master of Business Administration - Global
Murdoch University
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