ROSHAN VIJAYARAGAVAN B
Preston,VIC
Summary
As an enthusiastic and motivated student, I bring a strong work ethic and a passion for delivering exceptional customer service to a retail position. I am adept at quickly learning and applying product knowledge, ensuring a positive shopping experience for customers. With a keen eye for detail and a commitment to teamwork, I am poised to contribute to a collaborative and customer-focused retail team.
Overview
2
2
years of professional experience
Work History
Christmas Sales Consultant
Tommy Hilfiger
11.2023 - 01.2024
- Delivered an outstanding customer service.
- Collaborated effectively with team members.
- Adhered to store policies and procedures.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Contributed to overall success of store by combining product knowledge with customer-centric approach.
Associate
Lifestyle, Retail
08.2021 - 08.2022
- Greeted and Assisted customers with finding or selecting items and providing recommendations.
- Remained up-to-date on latest store offerings, promotions and sales.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Maintained relationships with customers to maximize sales opportunities.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
Education
B. TECH - INFORMATION TECHNOLOGY
SRI VENKATESWARA COLLEGE OF ENGINEERING
06.2019
MASTER OF CYBER SECURITY -
RMIT UNIVERSITY
Melbourne, VIC06.2025
Skills
- Time Management
- Communication Skills
- Team Player
- Store Opening and Closing
- Team Cooperation
- Customer Needs Assessment
- Friendly and Helpful
- Goal-Driven
Others
- Attended Republic Day poster and speech competition organized by YRC.
- Attended traffic rules violation and road safety organized by YRC.
- Attended first aid program organized by YRC.
- Attended teacher's day speech competition organized by YRC.
Timeline
Christmas Sales Consultant
Tommy Hilfiger
11.2023 - 01.2024
Associate
Lifestyle, Retail
08.2021 - 08.2022
B. TECH - INFORMATION TECHNOLOGY
SRI VENKATESWARA COLLEGE OF ENGINEERING
MASTER OF CYBER SECURITY -
RMIT UNIVERSITY
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