Roshan P. D’Mello
Parramatta,NSW
Summary
Technical Sales Engineer-Mechanical with over 20 years of experience in the oil & gas sector and metal cutting industries. Specialized in the sales and technical support of engineering tools and accessories, including API thread inspection gages and CNC metal cutting tools. Proven track record of driving sales growth, building strong client relationships, and delivering exceptional technical support.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Technical Sales Engineer – Engineering Tools, API Inspection Gages, etc.
Al Wafa General Trading Co. LLC
04.2012 - 03.2024
- Drive sales and business development for a wide range of industrial products, including 'GAGEMAKER' API Inspection gages, 'BOWERS METROLOGY, Sylvac & Trimos' precision measuring instruments, 'ATA Garryson' carbide rotary burrs & endmills, 'KEMET' lapping machines & consumables, 'BLICKLE' industrial castors & wheels, 'G&J HALL' magnetic drilling machines & accessories, 'PRAMET' carbide CNC metal cutting tools, and 'DORMER' drill bits, machine taps, and endmills
- Provide technical expertise and support to clients, ensuring optimal product utilization and satisfaction
- Develop and maintain strong client relationships, understanding their needs and delivering tailored solutions
- Conduct technical presentations and product demonstrations to showcase product features and benefits
- Collaborate with cross-functional teams to address technical issues and ensure seamless customer experiences
- Consistently achieve and exceed sales targets, contributing to the company's growth and success.
Technical Sales Engineer
M. A Al-Tuwaijri Industrial Equipment & Tools
04.2006 - 11.2011
- Managed sales activities for leading international brands such as 'SANDVIK Coromant' tungsten carbide CNC metal cutting tools, 'DORMER' drill bits and machine taps, 'MITUTOYO' measuring instruments, 'BAHCO' bandsaw blades and hand tools, 'NITTO' magnetic drilling machines, and 'VERTEX' machine tool accessories
- Provided technical support and training to clients on product usage and maintenance
- Identified and pursued new business opportunities, expanding the customer base and increasing market share
- Delivered technical presentations to prospective clients, highlighting product advantages and solutions
- Negotiated contracts and closed deals, ensuring favorable terms for the company and client satisfaction.
Sales Engineer
Fenner India Ltd
01.2003 - 02.2006
- Promoted power transmission accessories, including V-belts, timing belts, poly V-belts, taper lock pulleys, couplings, gearboxes, and gear motors
- Provided technical sales support, helping clients select appropriate products for their needs
- Developed and maintained strong relationships with clients, contributing to high customer satisfaction and loyalty
- Achieved significant sales growth and market penetration in assigned territories.
Education
Bachelor of Engineering - Mechanical -
NMAM Institute of Technology
Mangalore, India07.2002
Skills
- Sales & Business Development
- Technical Expertise in API Thread Inspection Gages
- CNC Metal Cutting Tools
- Client Relationship Management
- Market Analysis & Strategy
- Technical Presentations & Demonstrations
- Negotiation & Closing Deals
- Customer Support & Training
- Cross-functional Team Collaboration
- Well-versed with API thread inspection procedures
- Familiarity with industry standards and regulations
- Strong presentation and communication skills
- Highly skilled in CNC machining tools
Drivinglicense
Valid Australian driving licence
References
- Mr. Amanullaha Khan, General Manager, Al Wafa Gen. Trading Co LLC, Dubai
- Mr. Harout K. Hajian, Commercial Manager, M.A Al-Tuwaijri co, Riyadh, KSA
Certification
- SANDVIK Coromant : CNC Machine Toolings Training - Feb. 2008
- KEMET : Lapping & Polishing Techniques Training - Feb. 2015
- BOWERS Metrology : Precision Gages Training - Feb. 2014
- BLICKLE : Industrial Castors & Wheels Training - June 2015
- PRAMET : CNC Machine Toolings Training - Sep. 2018
- GAGEMAKER : API Inspection Gages Training - August 2019
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Technical Sales Engineer – Engineering Tools, API Inspection Gages, etc.
Al Wafa General Trading Co. LLC
04.2012 - 03.2024
Technical Sales Engineer
M. A Al-Tuwaijri Industrial Equipment & Tools
04.2006 - 11.2011
Sales Engineer
Fenner India Ltd
01.2003 - 02.2006
Bachelor of Engineering - Mechanical -
NMAM Institute of Technology
- SANDVIK Coromant : CNC Machine Toolings Training - Feb. 2008
- KEMET : Lapping & Polishing Techniques Training - Feb. 2015
- BOWERS Metrology : Precision Gages Training - Feb. 2014
- BLICKLE : Industrial Castors & Wheels Training - June 2015
- PRAMET : CNC Machine Toolings Training - Sep. 2018
- GAGEMAKER : API Inspection Gages Training - August 2019
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