Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Referees
Timeline
Generic

Roshel Fernando

Manor Lakes,Australia

Summary

A well-organized applicant with a positive outlook who is adept at handling several priorities.Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.

Overview

3
3
years of professional experience

Work History

McDonald's Crew Member

McDonald's Harpley
09.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Cleaner

Domestic Cleaning
07.2023 - 09.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.

KFC Team Member

KFC
05.2022 - 10.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Served food and beverages promptly with focused attention to customer needs.

Café Worker

The coffee stories
05.2021 - 01.2022
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Diploma of Information Technology (Unilink) - Information Technology

Swinburne University of Technology
Melbourne, VIC
03.2026

Swinburne Foundation Year - Engineering

Nawaloka College of Higher Studies
Colombo, Sri Lanka
02.2023

Aquinas Diploma Certificate Level III English -

Benedict XVI Catholic Institute
08.2021

O/Levels -

Ave Maria Convent
03.2021

Skills

  • Computer literacy
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Cleaning
  • Telephone Etiquette

Personal Information

Visa Status: Australian Student Visa subclass 500

Languages

English
Native or Bilingual
Sinhala
Native or Bilingual
Tamil
Full Professional

Referees

Name - Minushini Fernando

Mobile - 0490010146

Therapeutic Pillow Cheltenham


Name - Shehan Harshana

Mobile - 0490344977

Aldi store Hampton Park.


Name - Nuwan

Employ Number - 2998319

Mobile - 0404 210 525

Coles Wooloongabba


Name - Ravin Gunasekara

Mobile - 0415 870 207

Mc Donalds Glen Waverley


Name   - Gamunu Dassanayake

Lecturer at Swinburne University of Technology Hawthorn

Mobile   - 0444 573 377

Timeline

McDonald's Crew Member

McDonald's Harpley
09.2023 - Current

Cleaner

Domestic Cleaning
07.2023 - 09.2023

KFC Team Member

KFC
05.2022 - 10.2022

Café Worker

The coffee stories
05.2021 - 01.2022

Diploma of Information Technology (Unilink) - Information Technology

Swinburne University of Technology

Swinburne Foundation Year - Engineering

Nawaloka College of Higher Studies

Aquinas Diploma Certificate Level III English -

Benedict XVI Catholic Institute

O/Levels -

Ave Maria Convent

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Roshel Fernando