Roshna Dulal
North Lakes,QLD
Summary
Proven track record in enhancing customer satisfaction and sales at Freeze Clothing, leveraging strong customer service and teamwork skills. Excelled in fast-paced environments, consistently meeting sales targets and maintaining high levels of accuracy in transactions. Demonstrated reliability and a flexible schedule, contributing significantly to team success and operational efficiency.
Overview
1
1
year of professional experience
Work History
Retail Cashier
Freeze Clothing
Bald Hills, QLD
07.2024 - 09.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Enhanced customer satisfaction by providing efficient and accurate cash handling services.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
- Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
Sales Assistant
Castello Boutique
Mitchelton, QLD
03.2024 - 08.2024
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in person and via telephone
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
Bachelor Of Nursing - Nursing
CQUniversity
Brisbane, QLDSkills
- Customer Service
- Flexible Schedule
- Teamwork and Collaboration
- Reliability and punctuality
Languages
English
Professional Working
Hindi
Professional Working
Nepali
Full Professional
Dzongkha
Full Professional
Timeline
Retail Cashier
Freeze Clothing
07.2024 - 09.2024
Sales Assistant
Castello Boutique
03.2024 - 08.2024
Bachelor Of Nursing - Nursing
CQUniversity