Roshni Karki
Sydney,NSW
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
Work History
Shift Leader
Kickin Inn
Sydney, NSW
08.2020 - Current
- Completed cash and credit card transactions accurately using POS software.
- Trained new employees and delegated daily tasks and responsibilities.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Online Personal Shopper
Woolworths
Sydney, NSW
07.2022 - 10.2022
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Crew Member
McDonald's
Syd
10.2021 - 02.2022
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Worked front counter, drive-thru and other areas.
Education
Bachelor - IT Network Security
Sydney International School of Technology &commerc
Sydney10.2023
Skills
- Positive attitude
- Proven Team Management
- Customer service focus
- Creative problem solving
- Staff training and development
- Sales and upselling
- Sales reporting
Languages
Hindi
Elementary
Nepali
Native or Bilingual
Timeline
Online Personal Shopper
Woolworths
07.2022 - 10.2022
Crew Member
McDonald's
10.2021 - 02.2022
Shift Leader
Kickin Inn
08.2020 - Current
Bachelor - IT Network Security
Sydney International School of Technology &commerc