Rosie Ennis
Cockburn
Summary
Motivated and experienced Service Leader with a proven track record in managing high-quality Out of School Hours Care (OSHC) programs. Skilled in leading teams, designing engaging programs aligned with the National Quality Framework (NQF), and fostering positive relationships with families and the community. Adept at ensuring compliance, maintaining safety standards, and delivering inclusive, child-focused environments. Recognized for strong communication, organizational, and leadership abilities, with a passion for creating enriching experiences for children and supporting professional growth among educators.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Leader
Camp Australia
10.2023 - Current
- Lead and manage the daily operations of the OSHC service.
- Develop and implement engaging programs aligned with the NQF and My Time, Our Place.
- Mentor and support educators, ensuring a positive team culture.
- Ensure compliance with regulations, policies, and safety standards.
- Build strong relationships with families, children, and the community.
- Oversee rostering, staff performance, and professional development.
- Conduct risk assessments and maintain a safe environment for children.
- Manage enrolments, attendance, and administrative tasks.
Coordinator
Junior Adventures Group
01.2023 - 09.2023
- Plan and implement programs aligned with the NQF and My Time, Our Place.
- Lead and support educators; manage rosters and professional development.
- Ensure compliance with regulations, policies, and safety standards.
- Build relationships with families and respond to queries/feedback.
- Maintain enrolments, attendance, and accurate fee records.
- Oversee risk assessments, activity preparation, and environment setup.
Customer Service
Kmart
02.2021 - 01.2023
- Provide friendly and efficient customer service, assisting with inquiries and purchases.
- Operate point-of-sale (POS) systems, process payments, and handle returns.
- Stock shelves, replenish inventory, and maintain product displays.
- Ensure the store is clean, organized, and compliant with safety standards.
- Assist in inventory management, including stocktake and stock rotation.
- Support promotional activities and set up marketing displays.
- Work collaboratively with team members to achieve sales and service goals.
Crew Member
McDonald's
04.2018 - 02.2021
- Provide excellent customer service in a fast-paced environment.
- Take customer orders accurately and process payments using POS systems.
- Prepare and assemble food items following McDonald’s procedures.
- Maintain cleanliness of the dining area, kitchen, and other workspaces.
- Follow food safety and hygiene standards at all times.
- Restock inventory, including condiments, packaging, and supplies.
- Work collaboratively with team members to ensure efficient operations.
- Assist with drive-thru operations, including order taking and food delivery.
Education
Diploma of Counselling And Community Services - Counseling And Community Services
Kirana College
Online08-2026
Certificate IV in Education Support - Education Support
FEC
Fremantle, WA09-2021
Skills
- Strong decision-making and problem-solving capabilities
- Creativity in designing engaging, age-appropriate programs aligned with the NQF and My Time, Our Place framework
- Excellent verbal and written communication skills for liaising with families, staff, and children
-Conflict resolution and negotiation skills to address issues effectively
- Strong time management and multitasking abilities to handle multiple responsibilities
- Knowledge of reporting requirements for incidents and hazards
- Approachable, empathetic, and able to connect with children, families, and staff
-Passion for fostering a positive, inclusive, and engaging environment for children
Certification
working with children check (WWC)
HLTAID012 Childcare First Aid (CPR)
Certificate of outdoor recreation II
Certificate of sport and recreation II
Timeline
Service Leader
Camp Australia
10.2023 - Current
Coordinator
Junior Adventures Group
01.2023 - 09.2023
Customer Service
Kmart
02.2021 - 01.2023
Crew Member
McDonald's
04.2018 - 02.2021
working with children check (WWC)
HLTAID012 Childcare First Aid (CPR)
Certificate of outdoor recreation II
Certificate of sport and recreation II
Diploma of Counselling And Community Services - Counseling And Community Services
Kirana College
Certificate IV in Education Support - Education Support
FEC
Similar Profiles
Sachi SamarakoonSachi Samarakoon
OSHC Coordinator (Casual) at Camp AustraliaOSHC Coordinator (Casual) at Camp Australia
Rabbiya ArslanRabbiya Arslan
Childcare Educator at Camp AustraliaChildcare Educator at Camp Australia
Pallavi SinghPallavi Singh
Educator at Camp AustraliaEducator at Camp Australia