Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosie Gaffney

Brisbane

Summary

A hospitality professional with a strong track record of maintaining high standards in a fast-paced bar environment. Proven ability to handle multiple tasks simultaneously while delivering excellent customer service. Recognized for effective team collaboration and adaptability in responding to changing demands. Skilled in inventory management and customer relations.

Overview

9
9
years of professional experience

Work History

Dessert, Bar assistant, Kitchen hand

MARBURG HOTLE/PUB
09.2020 - 04.2025

Contributed to increased sales by upselling premium beverages and promoting special offers.

  • Provided support during special events, coordinating with event organizers for seamless execution of beverage services.
  • Supported a positive work environment by maintaining open communication with colleagues and actively addressing any issues or concerns as they arose.
  • Provided menu suggestions tailored to customer preferences, enhancing the overall dining experience.
  • Enhanced customer satisfaction by providing efficient and friendly service at the bar.
  • Maintained a clean and organized bar area, adhering to health and safety regulations.
  • Developed rapport with customers, fostering a welcoming atmosphere and encouraging repeat business.

self-employed cleaning contractors

Cambo Cleaners, Compass Immunology
04.2019 - 08.2020
  • Cleaning Clinical and Office areas of Compass Immunology clinics at Greenslopes and The Grange suites.

Kitchen Hand, O’Brien Group Australia (Suncorp Stadium)
12.2018 - 02.2019
  • Cleaning equipment and preparation areas, preparation for functions and platting up food for customers.

Work Experience in Health (Scrips)
01.2016 - 01.2017
  • Picking up/ dropping of Elderly, setting up activities, helping with preparations for morning tea/Lunch/Afternoon tea.

Education

Certificate III - Visual Arts

TAFE QUEENSLAND- SOUTHBANK
12-2021

Bachelor of Arts - Visual Arts

TAFE QUEENSLAND- SOUTHBANK
Brisbane
04.2025

Certificate II - Hospitality

SCIPS
12.2018

Year 12 senior Certificate of Education - undefined

Our Lady’s college Annerley
01.2018

Certificate of Business - Business

Our Lady’s College Annerley, Binnacle Training
01.2018

Certificate of IDMT - Information, Digital Media and Technology

Our Lady’s College Annerley
06.2016

Skills

  • Proficient in customer relations
  • Proficient in scheduling tasks
  • Strong analytical skills
  • Fundamental computer proficiency
  • Visual creativity expertise
  • Strong interpersonal communication
  • Espresso machine operation
  • Hygiene standards
  • Table setting
  • Cleaning and sanitation
  • Bartending expertise
  • Cleaning proficiency
  • Flexible schedule

Timeline

Dessert, Bar assistant, Kitchen hand

MARBURG HOTLE/PUB
09.2020 - 04.2025

self-employed cleaning contractors

Cambo Cleaners, Compass Immunology
04.2019 - 08.2020

Kitchen Hand, O’Brien Group Australia (Suncorp Stadium)
12.2018 - 02.2019

Work Experience in Health (Scrips)
01.2016 - 01.2017

Certificate II - Hospitality

SCIPS

Year 12 senior Certificate of Education - undefined

Our Lady’s college Annerley

Certificate of Business - Business

Our Lady’s College Annerley, Binnacle Training

Certificate of IDMT - Information, Digital Media and Technology

Our Lady’s College Annerley

Certificate III - Visual Arts

TAFE QUEENSLAND- SOUTHBANK

Bachelor of Arts - Visual Arts

TAFE QUEENSLAND- SOUTHBANK
Rosie Gaffney