Rosie Graham
Kew,VIC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Flexible, responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant and Scheduler
Iris Aged Care
04.2023 - Current
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Executed record filing system to improve document organization and management during the implementation of a new digital care system called Lookout Way.
- Scheduled gardening, cleaning, and other allied health services to assist clients in the community with daily living.
- Managed filing system and invoices, entered data and completed other clerical tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Established and maintained excellent client relationships with families and community partners through timely response to inquiries and going above and beyond to accommodate client request and to coordinate services.
Catering Assistant
Farewell Catering
11.2020 - Current
- Provided friendly, courteous service to create safe, memorable moments for guests in a funeral setting.
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained flexible work schedule to meet event needs.
- Followed food safety practices and sanitation guidelines.
LUX Crew Member
HOYTS
12.2020 - 04.2023
- Sold admission, processed payments, food, drink, and issued tickets.
- Welcomed guests to theatre with friendly demeanour and smile and directed to screening rooms.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Interacted with guests to obtain feedback on product quality and service levels.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Provided exceptional customer service to promote positive movie-going experience.
- Handled emergency situations to maintain safety of staff and customers.
Education
Bachelor of Arts - Screen And Cultural Studies
The University of Melbourne
Melbourne, VIC12.2023
High School Diploma -
Ruyton Girls School
Melbourne, VIC12.2019
Skills
- Appointment Scheduling
- Database Management
- Filing
- Office Administration
- Invoice Processing
- Marketing
- Customer Service
Certification
- Responsible Service of Alcohol - November 2023
- CPR Certification - November 2023
- First Aid Certification - November 2023
Timeline
Administrative Assistant and Scheduler
Iris Aged Care
04.2023 - Current
LUX Crew Member
HOYTS
12.2020 - 04.2023
Catering Assistant
Farewell Catering
11.2020 - Current
Bachelor of Arts - Screen And Cultural Studies
The University of Melbourne
High School Diploma -
Ruyton Girls School
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