Summary
Overview
Work History
Education
Skills
Work Placement Experience
References
Timeline
Generic

Rosie Mangley

Mount Annan,NSW

Summary

Results-driven, goal-oriented professional with excellent record of accomplishments in logistics, retail and hosptality industries. Well versed interfacing with management, motivating winning teams and accurate record keeping. Highly skilled in business management, team development and cost savings.

Overview

8
8
years of professional experience

Work History

Assistant Team Leader

Amazon BWU2 FC
04.2022 - Current
  • My role at Amazon is to supervise and manage a team of 40+ employees during a 10 hour shift, in support of the warehouse manager
  • I am solely responsible for the team in my manager's absence
  • I conduct progress reports and data spreadsheets throughout my shift
  • I assist with many manual labour jobs on a daily basis
  • I have grown and developed in this role, becoming more confident in my leadership skills and have had the opportunity to attend a Women's leadership course during my time with Amazon.

Customer Assistant/ Key holder

City Beach
10.2018 - 04.2022
  • During my time at City Beach I gained a broad experience of working in retail services and developing my customer service skills
  • During my shifts I would upsell products, assist customer and handle cash and refund transactions on a daily basis
  • I had the opportunity to develop my skills in POS software and knowledge in working towards sales targets and KPO's

Crew Trainer

Domino's
07.2016 - 07.2018
  • My job at Domino's taught me how to serve and assist customers, maintain store cleanliness, navigating the logistics of producing a product in a timely manner so that the customer receives it to their request, training new staff, handling and resolving customer complaints and working effectively in a team under high pressure situations

Education

Bachelor of International And Global Studies - Social Sciences

University of Wollongong
Wollongong
12.2024

Camden High School
01.2020

Camden South Public School
01.2014

Kew Woods School
01.2012

Skills

  • Strong work ethic
  • Reliable and trustworthy
  • Confident in management and leadership skills
  • Ability to remain calm and focused in tough or stressful situations
  • Vast experience in customer service
  • Knowledge in Microsoft office software
  • Organised and pays high attention to detail
  • Works well within a team

Work Placement Experience

Campbelltown Golf Club, 12/11/18, 16/11/18, 35, "Rosie was always punctual and was happy to jump in and help when it was busy, she showed great initiative" - Shaun Holmes (Head chef) 0246222900

References

  • Annabelle Morrison, Domino's Manager, 0435752712
  • Sarah Shea, City Beach Manager, 0497075986
  • Michael Wheeler, Amazon Area Manager, 0412465753, mwhele@amazon.com

Timeline

Assistant Team Leader

Amazon BWU2 FC
04.2022 - Current

Customer Assistant/ Key holder

City Beach
10.2018 - 04.2022

Crew Trainer

Domino's
07.2016 - 07.2018

Bachelor of International And Global Studies - Social Sciences

University of Wollongong

Camden High School

Camden South Public School

Kew Woods School

Similar Profiles

CREATE PROFILE
Rosie Mangley