Rosie Milne
Sydney,NSW
Summary
Organised and dedicated recent university graduate with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to confidently manage multiple concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments and an innate ability to learn new tasks quickly.
Overview
4
4
years of professional experience
Work History
Administration Assistant
Rough Milne Mitchell Landscape Architects
11.2023 - 02.2024
- Completed clerical tasks such as filing, copying, and distributing mail.
- Scheduled and coordinated travel arrangements for office staff members.
- Ordered supplies to keep the office stocked with needed resources to operate smoothly.
- Updated a record filing system to improve document organisation and management.
Retail Sales Assistant
RUBY
11.2021 - 02.2024
- Delivered exceptional customer service, with a friendly demeanour, to approximately 100 customers daily, increasing sales and repeat business.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Participated in bimonthly staff training sessions to enhance product knowledge and improve sales skills.
- Used POS and Shopify systems to process sales, returns, online orders, and gift card activations.
Dietetic Assistant
Diet Consulting
07.2023 - 10.2023
- Evaluated and revised menus to incorporate variety and meet evolving needs and preferences.
- Developed and maintained accurate nutrition records and databases.
- Entered and analysed approximately 200 recipes in FoodWorks.
- Assisted with day-to-day operations, working efficiently and independently.
Small Business Owner
MOAT Oat Milk
03.2020 - 12.2020
- Tracked market trends and suggested enhancements to challenge and refine the company's product offerings.
- Designed business and marketing plans to define our concept, short-term and long-term goals and strategies.
- Reduced overhead costs by approximately 20% by renegotiating prices with suppliers while maintaining high product quality standards.
- Created a website and social media platforms to market our product to target consumers.
Education
Bachelor of Science - Human Nutrition And Psychology
University of Otago
Dunedin12.2023
High School Diploma -
St Margaret's College
Christchurch12.2020
Skills
- Meticulously Detail-oriented
- Multitasking and Organisation
- Inventory and Stocking
- Meeting Sales Targets
- Customer Service
- Teamwork and Collaboration
- Relationship Building and Management
- Data Entry
- Microsoft Office Suite
- POS and Shopify System Operation
- Product Development
- Team Leadership
Websites
References
- Sinead Purchase, +64 27 436 6328, sinead@rmmla.co.nz
- Georgia Ward, +64 27 779 5100, Georgia.ward1@hotmail.com
Timeline
Administration Assistant
Rough Milne Mitchell Landscape Architects
11.2023 - 02.2024
Dietetic Assistant
Diet Consulting
07.2023 - 10.2023
Retail Sales Assistant
RUBY
11.2021 - 02.2024
Small Business Owner
MOAT Oat Milk
03.2020 - 12.2020
Bachelor of Science - Human Nutrition And Psychology
University of Otago
High School Diploma -
St Margaret's College
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