Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Rosie Osborn

Malvern

Summary

A driven and dedicated young professional with an ardent interest in fitness and fashion, seeking a dynamic role at a fast-paced retailer. With a background in retail and customer service, I believe I would bring excellent communication skills, a keen eye for detail, and a genuine enthusiasm for promoting an active lifestyle to the role. Consistent retail experience within the fashion industry, coupled with a personal commitment to health and fitness, equips me to contribute effectively to your team and provide exceptional service to customers under any circumstances. Ultimately, I am eager to engage my aforementioned professional skills and personal passion to support the mission to 'Make it Happen' and add to the brand identity in every way I can.

Overview

5
5
years of professional experience

Work History

Online Retail Worker and Warehouse Assistant

Mister Zimi
11.2019 - Current
  • Worked in a fast-paced environment conducting the approval of return orders in great quantities.
  • Was able to be immersed in the culture of fashion and stylistic creativity throughout launches and new campaigns.
  • Well-versed in using the PVX system to process sales, returns, online orders, and gift card activations.
  • Demonstrated strong communication skills when collaborating with fellow employees and navigating how to assist customers with inquiries or concerns.
  • Maintained a neat and visually appealing packing process for online orders to ensure maximal customer satisfaction when receiving the garments.
  • Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
  • Prepared orders for shipment by picking, packing, and labelling merchandise.

Cross Country and Track and Field Coach

St Catherine's School
01.2023 - 01.2024
  • Facilitated goal-setting workshops with student athletes to align personal aspirations with team objectives, fostering motivation throughout the season.
  • Developed respect through appearance, behaviour, language and conduct during practices and games.
  • Showed physical vitality and enthusiasm for sport with use of good judgment in decision-making.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Aided in conducting team building activities and workshops to improve communication, collaboration and productivity.

Private Babysitter

Nadine Rosham
04.2022 - 12.2023
  • Developed strong relationships with both parents and children, fostering trust and open communication.
  • Managed challenging behaviour effectively by implementing positive discipline techniques.
  • Maintained a clean, organized, and safe home environment for children under care.
  • Accompanied children to various activities and appointments, ensuring punctuality and supervision.
  • Provided overnight care when required, attending to nighttime routines and any issues that arose during the night.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation and light housekeeping to support family with additional chores.

Education

Bachelor of Law (Honours) - Law

Monash University, Clayton
Clayton, VIC
07.2027

High School Diploma -

St Catherine's School
Toorak
10.2022

Skills

  • Reliability and punctuality
  • Product knowledge expertise
  • An understanding of the importance of brand representation
  • Order processing
  • PVX system operation
  • Reliable and responsible
  • Attention to detail and corresponding tenacity
  • Team cooperation, strong communication and Interpersonal skills
  • Passion for running and fitness, and its correlation with the fashion industry
  • Certified in CPR/AED

Accomplishments

    Avid runner and fitness enthusiast

    - Completed 2 Half-Marathons throughout the last 2 years

    - Currently training for Melbourne Marathon Festival

    - Have raised and donated upwards of $2k for various charities whilst participating in these running events

Languages

Japanese
Limited Working

Timeline

Cross Country and Track and Field Coach

St Catherine's School
01.2023 - 01.2024

Private Babysitter

Nadine Rosham
04.2022 - 12.2023

Online Retail Worker and Warehouse Assistant

Mister Zimi
11.2019 - Current

Bachelor of Law (Honours) - Law

Monash University, Clayton

High School Diploma -

St Catherine's School

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Rosie Osborn