Summary
Overview
Work History
Education
Skills
Timeline
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Rosie Reilly

Forest Lodge,NSW

Summary

Graduated from Somerville House, Brisbane, in 2024, where I consistently demonstrated a strong drive for excellence and a proactive approach to learning. Throughout my academic journey, I held key leadership positions, including House Captain and Sports Captain, where I developed valuable skills in responsibility, problem-solving, and serving the needs of others. Recently relocated to Sydney to pursue a nursing degree at the University of Sydney, driven by my passion for healthcare and serving others. Committed to fitness and well-being, I also bring a strong work ethic, honed through growing up on a farm, where I learned the importance of teamwork, communication, and dedication. My experience in various customer service roles has equipped me with the ability to meet customer needs, handle pressure, and work effectively in dynamic environments.

Overview

2023
2023
years of professional experience

Work History

Front of House Waitress

Sunshine STK group
05.2022 - 02.2023
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Managing over 200 customers per day

Administration

Reilly Pastoral Co
  • Our family run farm, doing office work and answering phone calls
  • Drafted agendas, recorded minutes and created documents for meetings
  • Produced highly accurate internal and external letters and memoranda
  • Developed and updated spreadsheets and date bases to track analyze and report on performance and sales data

Bar Waiter

Brookfield Show
  • Maintained clean and organised bar area.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
  • Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
  • Anticipated guest needs and provided proactive service.

Restaurant Waiter

Mary's Commercial Hotel
01.2015 - 01.2017
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Served customers both at counter and serving food to customers
  • Cleared tables at end of meal
  • Assisted with Meal Prep
  • Cleaned

Education

Bachelor of Nursing - Medical

University of Sydney
Sydney, NSW
01-2028

Year 12 -

Somerville House
01-2024

Skills

  • Stocking and replenishing low stocks
  • Cash register operation
  • Food POS
  • Creative thinking
  • Excellent people skills
  • Multi-tasking
  • Exceptional customer service
  • Proactive attitude
  • Organisational skills
  • Desire to learn
  • Teamwork
  • Professional demeanour
  • Client service

Timeline

Front of House Waitress

Sunshine STK group
05.2022 - 02.2023

Restaurant Waiter

Mary's Commercial Hotel
01.2015 - 01.2017

Administration

Reilly Pastoral Co

Bar Waiter

Brookfield Show

Bachelor of Nursing - Medical

University of Sydney

Year 12 -

Somerville House
Rosie Reilly