Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Rosie Schofield

Marrickville,Australia

Summary

As a proud Aboriginal woman, I am passionate about culturally responsive community and individual healing. I completed a Bachelors of Social Work (honors) from the University of New South Wales and did my honors thesis on Aboriginal and Torres Strait Islander youth suicide prevention. I have worked for Aboriginal community organisation for three years across the youth and adult spaces. My work ethic is characterized by compassion, commitment, efficiency, and innovative thinking. I bring a wealth of experience from diverse backgrounds, including social work, member services, as well as medical contexts. I currently work as the program lead on the Deadly Families program which focuses on child protection concerns and family and domestic violence, at Deadly Connections community and Justice Services.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Program Lead Caseworker

Deadly Connections
11.2022 - Current
  • Provided culturally responsive holistic casework to Aboriginal mum and dads who have child protection concerns or experiences of family and domestic violence. I utilized a range of skills and strategies to implement client driven change with huge success.
  • Balanced a culturally safe and decolonizing social work practice with legal obligations and professional responsibility regarding child protection concerns including abuse, neglect, and safety.
  • Engaged with range of diverse stake holders including family members and relevant community organisations and government bodies, to build community and facilitate positive, trusting and professional relationships and facilitate strong referral pathways.
  • Used these referral pathways to assist families in navigating the social services system, including applying for benefits and housing applications, linking in with mental health and health services and prenatal care, accessing resources and connecting with other family support services.
  • Tracked and reported program results from clients feedback and adapted programs accordingly.
  • Provided maintained high level of client confidentiality.
  • Co-facilitated a mums and bubs group.
  • Completed onboarding and training of new staff. Devised tools and benchmarks to improve team performance and monitor outcomes.
  • Maintain strong casework administration skills including; assessing individual needs, maintaining case records, creating case plans and legal documentation.
  • Managed program funding budgets and grant applications. Successfully advocated for increase in funding and grew the program in staff and client capacity.
  • Was the event lead for three large scale community events with numbers of attendee ranging from 100 to 250 people.
  • Participated in interdisciplinary team meetings to coordinate care for clients and chaired weekly team meetings.
  • Visited homes, inspected surroundings and interviewed family members.
  • Attended and contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.

Lead Youth Mentor

Deadly Connections
10.2021 - 11.2022
  • Program lead mentor on the Deadly Futures program which worked with Aboriginal young people who are involved or at risk of involvement in the criminal justice system
  • Collaborated with local youth services and mentors to facilitate community and strong referral pathways
  • Completed intake assessments and developed case plans including linking in with services such as housing and social services.
  • Developed a program to re-engaged Aboriginal young people who have not been attending school. Facilitated a range of workshops within this program for youth to improve their confidence and get them into employment or education. Counselled students regarding educational issues such as truancy, study habits and career planning.
  • Provided informal counselling to young people in crisis and ongoing guidance and coping mechanisms for dealing with difficult issues.
  • Facilitated outreach barbeques every Thursday evening in areas of high youth conflict and crime
  • Collaborated with other professionals including Department of Communities and Justice and Youth Justice to plan and coordinate care for clients.

Community Support Worker

The Settlement Neighbourhood Centre
01.2021 - 10.2021
  • Developing activities and programs for the after school and school holiday children’s programs that engage primarily at-risk children.
  • Facilitated a girls group and developed group activities to build confidence and support networks for girls.
  • Teaching and managing social work students,
  • Build relationships with families and community services.
  • Identifed program and/or learning gaps and providing solutions.



Organising Call Centre Operationalist

The Finance Sector Union of Australia
01.2014 - 10.2021
  • Complex administrative role involving data entry, record management, processing payments, utilising sophisticated Customer Relations / Membership database
  • Remote organising to speak with members about industrial issues, advocacy, joining members and providing advice to assist members to manage industrial disputes or workplace issues.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to customer calls and emails to answer questions about products and services.

Medical Receptionist

Central Sydney Cardiology Royal Prince Alfred Hospital Medical Centre
01.2018 - 12.2018
  • Administration role including comprehensive planning and scheduling
  • Working in a high pressure environment and working calmly during medical emergencies
  • Working a part of a multidisciplinary team
  • Patient care, including dealing with patients in distress.
  • Checked patient medicate, private health insurance, demographic, and health history to keep information current.
  • Protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.

Education

Bachelor of Social Work (Hons) -

University of New South Wales

High School Certificate -

Canterbury Girls High School

Skills

  • Strong interpersonal and relational skills
  • Critical thinker, researcher and writer
  • Good understanding of relevant social work theories and their application
  • Skilled Community-Based Case Manager
  • High mental health literacy
  • Adaptive
  • Proficient in Microsoft (Word, Excel) and databases including CRM/Membership systems
  • Policy Interpretation

Certification

P2 Drivers License

Valid and current Working with Children Check

Mental health First Aid Certificate

Aboriginal mental health first aid certificate

First aid certificate


Additional Information

Tanya Miles, Team Leader Deadly Connections

Contact information available upon request

Timeline

Program Lead Caseworker

Deadly Connections
11.2022 - Current

Lead Youth Mentor

Deadly Connections
10.2021 - 11.2022

Community Support Worker

The Settlement Neighbourhood Centre
01.2021 - 10.2021

Medical Receptionist

Central Sydney Cardiology Royal Prince Alfred Hospital Medical Centre
01.2018 - 12.2018

Organising Call Centre Operationalist

The Finance Sector Union of Australia
01.2014 - 10.2021

Bachelor of Social Work (Hons) -

University of New South Wales

High School Certificate -

Canterbury Girls High School

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Rosie Schofield