Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rosie Sugars

Henley Beach ,SA

Summary

I am a strong communicator, with skills that encourage my couples to be seen, and listened too. My role as a Celebrant requires me to think in the moment, provide constant encouragement and support, and be able to provide perspective when needed.

I have an empathetic ear, and conduct my current role with, a sense of calm, grace, and professionalism.

I love that I get to be the person that my couples can lean on, laugh with, and look to for guidance and encouragement. I pride myself in being a hard worker; I have an eagerness to learn in a fast paced environment, and I am always looking to grow and evolve with the right company.

Overview

16
16
years of professional experience

Work History

Authorised Marriage Celebrant

Weddings with Rosie
Adelaide , SA
07.2016 - Current
  • Sales: Each new sale requires the ability to sell the Celebrant service; pitch, paint a picture, build rapport, and then close the sale, or leave the door open for a follow-up. Ensuring that both the couple and the Celebrant are the correct fit for each other going forward.
  • Interpersonal Communication: Ability to communicate effectively and empathetically with couples, families, and guests.
  • Public Speaking: Confidence and skill in speaking clearly and engagingly in front of an audience.
  • Writing: Proficiency in crafting personalised, meaningful ceremonies.
  • Organisational Skills: Ability to manage and coordinate the logistics of the ceremony, including timing and details.
  • Cultural Sensitivity: Awareness and respect for diverse cultural, religious, and personal traditions and preferences.
  • Adaptability: Flexibility to handle unexpected changes or challenges during the ceremony.
  • Attention to Detail: Ensuring all legal and ceremonial details are correctly handled and executed.
  • Empathy and Emotional Support: Providing emotional support and understanding to couples during the planning process.
  • Legal Knowledge: Understanding of the legal requirements and paperwork involved in a legal marriage within Australia.
  • Creativity: Ability to design unique and memorable ceremonies that reflect the couple’s personalities and preferences.
  • Professionalism: Maintaining a high standard of conduct and appearance, ensuring the ceremony is conducted smoothly and respectfully.
  • Conflict Resolution: Skill in managing and resolving any disputes or disagreements that may arise.
  • Time Management: Efficiently managing time to ensure all aspects of the ceremony and preparation are completed as planned.
  • Networking: Building and maintaining relationships with other wedding professionals, such as planners, photographers, and venue managers.
  • Problem-Solving: Quick thinking and resourcefulness to address any issues that arise during the ceremony.
  • Receiving Feedback: Maintaining a 5 star service to my couples, this is measured by encouraging my couples to review my service through Google or Facebook reviews.

Retail Manager

Surf Dive and Ski
West Lakes , SA
08.2012 - 09.2016
  • Managed daily operations of the store, including opening and closing procedures.
  • Supervised staff to ensure customer satisfaction and proper performance of duties.
  • Developed strategies for increasing sales and improving customer service.
  • Implemented new policies and procedures to improve efficiency.
  • Hired, trained, mentored, and evaluated staff members on a regular basis.
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels.
  • Organized promotional events to increase brand awareness and drive sales growth.
  • Created weekly schedules for store employees according to labor laws and budget constraints.
  • Maintained cleanliness standards throughout the store by delegating tasks to staff members.
  • Monitored store security systems to protect against theft or vandalism.
  • Reviewed sales figures regularly to determine staffing needs during peak times.
  • Ensured compliance with safety regulations in accordance with company policy.
  • Monitored inventory, cash, and payroll processes to keep location running smoothly.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Managed visual merchandising, maintaining standards and elevating customer experience.
  • Coached, managed and developed teams to provide exceptional service and achieve sales goals.
  • Improved store revenues by upselling and cross-selling merchandise to clients.

Promotions Manager & Receptionist

6IX Radio Station
East Perth , WA
04.2008 - 06.2011
  • Organise promotional materials such as press kits, flyers, posters
  • Schedule and coordinate promotional activities for peak radio time slots such as; movie tickets, concert tickets, and promotional material such as gift packs and CD's
  • PA for the General Manager
  • Transferring and managing telephone calls
  • Answering enquiries
  • Face to face customer service
  • Traffic (advertising placements)
  • Sourcing prizes
  • Sorting prizes
  • Allocating prizes
  • Scheduling prize give-aways
  • Managing the debtors and creditors

Education

Certificate IV in Celebrancy

The Celebrants Training College
Online
05-2016

Bachelor of Arts - Media And Communication

University of Notre Dame
Fremantle, WA
06-2011

High School Diploma -

St Brigid's College
Perth, WA
11-2005

Skills

  • Relationship Building
  • Customer Relations
  • Active Listening
  • Leadership
  • Excellent Communication
  • Teamwork and Collaboration
  • Organisation
  • Computer Skills
  • Conflict Resolution
  • Dependable and Responsible
  • Flexible and Adaptable
  • Collaboration
  • Cultural Sensitivity

References

References available upon request.

Timeline

Authorised Marriage Celebrant

Weddings with Rosie
07.2016 - Current

Retail Manager

Surf Dive and Ski
08.2012 - 09.2016

Promotions Manager & Receptionist

6IX Radio Station
04.2008 - 06.2011

Certificate IV in Celebrancy

The Celebrants Training College

Bachelor of Arts - Media And Communication

University of Notre Dame

High School Diploma -

St Brigid's College

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Rosie Sugars