Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Certification
Timeline
Generic

Rosielle Franco

Fortitude Valley,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Room Attendant

Jade Hotel & Suites
09.2021 - 02.2022
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Handled chemical properties and used correct supplies for each surface.
  • Followed all regulations and safety procedures for infection control.

Card Dealer

Frontier Point Management Solutions Inc.
03.2021 - 06.2021
  • Dealt variety of games such as Baccarat, Dragon Tiger, Pai Gow Poker, and Red/Black.
  • Provided prompt, courteous and accurate dealing at assigned gaming table.
  • Responsible for the protection and control of gaming table while adhering to gaming procedures.
  • Notifies Pit Supervisor of any irregularities.
  • Shuffle cards by hand or via automated shuffle machine.
  • Announce winner and begin new game.

Card Dealer

Coast Redwood Management Solutions, Inc.
12.2019 - 12.2020
  • Dealt variety of games such as Baccarat, Dragon Tiger, Pai Gow Poker, and Red/Black.
  • Provided prompt, courteous and accurate dealing at assigned gaming table.
  • Responsible for the protection and control of gaming table while adhering to gaming procedures.
  • Notifies Pit Supervisor of any irregularities.
  • Shuffle cards by hand
  • Announce winner and begin new game.

Assistant Manager

CLV General Merchandise
11.2017 - 09.2019

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

  • Purchased weekly orders and managed deliveries
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Retail Cashier

CLV General Merchandise
08.2016 - 11.2017

Performed cash, card and cheque transactions to complete customer purchases.

  • Bagged items for customer check out.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Advanced Diploma - Telecommunications Network Engineering

Canterbury Technical Institute
Brisbane, QLD
04.2023

Bachelor of Science - Information Technology

Nueva Ecija University of Science And Technology
Nueva Ecija, Philippines
04.2016

Skills

  • Excellent Customer Service
  • Strong analytical and problem-solving skills
  • Good attention to detail and presentation
  • Highly trustworthy, discreet and ethical
  • Savvy in MS Office (Excel, Word, PowerPoint, and etc)
  • Excellent in verbal and written in both English and Filipino language
  • Savvy in MS Office (Excel, Word, PowerPoint, and etc)
  • Excellent in verbal and written in both English and Filipino language

Languages

Filipino
Native or Bilingual
English
Native or Bilingual

Additional Information

· Birth Date : September 23, 1996

· Age : 26 years old

· Birth Place : Nueva Ecija, Philippines

· Nationality : Filipino

· Marital Status : Single

Certification

Certificate of Eligibility - Career Service Professional

Timeline

Room Attendant

Jade Hotel & Suites
09.2021 - 02.2022

Card Dealer

Frontier Point Management Solutions Inc.
03.2021 - 06.2021

Card Dealer

Coast Redwood Management Solutions, Inc.
12.2019 - 12.2020

Assistant Manager

CLV General Merchandise
11.2017 - 09.2019

Retail Cashier

CLV General Merchandise
08.2016 - 11.2017

Advanced Diploma - Telecommunications Network Engineering

Canterbury Technical Institute

Bachelor of Science - Information Technology

Nueva Ecija University of Science And Technology
Rosielle Franco