ROSITTA AH HIM

An enthusiastic and passionate professional with experience in property management, administration and customer service. I have accrued a multiple of skills including client relations, management operations and creative problem solving. I am confident that my application of these attributes and my qualifications and experience would be an asset to your company's needs. Eager to join a working environment that offers a rewarding and dynamic role with challenges, great experiences and long term career opportunities. Commended by my co-workers for having a positive attitude and approachable demeanor. I seek a happy and supportive team that will drive me to fully utilise my skills and knowledge.

• All aspects of end-to-end portfolio property management
• Familiar with relevant legislative, ethical and professional requirements and rules
• Prepare comprehensive management reports for all management clients on a monthly basis including various analyses
• Prepare and manage annual operating budgets
• Review tax assessments and coordinate appeals when necessary
• Manage all administrative tasks including work orders, service requests, expense payments, property maintenance and compliance requirements
• Manage recurring manual billings
• Coordinate collection efforts of accounts receivable
• Review annual expense reconciliations
• Conduct regular property inspections
• Assist in growing the business by interacting with all stakeholders
• End of month and trust account receipting
• Maintain the database and use of software package
• Screen and process applications from prospective clients
• Prepare documentation - lease agreements, pet agreements, vacate and entry reports, routine reports, management agreements
• Prepare QCAT documentation and attend court dispute cases
• Ensure communication and correspondence are responded to on a timely manner
• Confident in problem solving and dispute resolution
• Liaise with owners, residents and contractors
• Attend to maintenance issues and arrange emergency repairs
• Assist with any other property or facility management duties as required
• Insurance coordination claims
• Interior renovations
• Effective planning
• Marketing and advertising

Available upon request.