Summary
Overview
Work History
Skills
Timeline
Generic

Roslyn Aughtie

Frankston,VIC

Summary

Dynamic Billing Administrator at Alfred Health with a proven track record in resolving complex billing disputes and enhancing client satisfaction. Expert in claims processing and invoicing, I streamlined workflows and reduced errors, demonstrating strong problem-solving skills and meticulous attention to detail. Committed to maintaining compliance and safeguarding sensitive financial information.

Overview

38
38
years of professional experience

Work History

Billing Administrator

Alfred Health
Melbourne, VIC
09.2005 - Current
  • Managed complex billing situations with a high level of professionalism, resolving disputes and maintaining client satisfaction.
  • Maintained strict confidentiality of client financial information, adhering to relevant data protection laws and company policies.
  • Collaborated with insurance representatives to expedite claim approvals, ensuring timely reimbursements for clients.
  • Decreased billing errors by thoroughly reviewing invoices and identifying discrepancies in a timely manner.
  • Streamlined workflow by organizing and prioritizing daily tasks for efficient claim processing and submission.
  • Managed time effectively, consistently meeting deadlines for submitting claims within designated filing windows.
  • Ensured compliance with industry regulations, safeguarding sensitive client data while adhering to privacy requirements.
  • Maintained accurate records by updating patient information and insurance details in the database regularly.

Accounts Receivable Clerk

Caulfield Hospital
Caulfield, VIC
03.2002 - 01.2005
  • Resolved complex billing disputes between vendors or clients to ensure smooth operations and minimize delays in payment processing.
  • Maintained detailed aging reports on outstanding balances owed, enabling accurate assessment of company''s cash position at any given time.
  • Managed electronic payment systems to streamline payment processes and reduce errors.
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
  • Provided exceptional customer service when addressing client inquiries regarding billing or payment matters, resulting in improved client satisfaction levels.
  • Reduced outstanding receivables by consistently following up on overdue invoices and negotiating payment plans with clients.
  • Performed daily bank reconciliations, detecting and resolving discrepancies between bank statements and company records.

Accounts Payable Clerk

Simsmetal Limited
Milperra, NSW
02.1996 - 05.2001
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.
  • Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
  • Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
  • Streamlined invoice processing by implementing efficient filing and tracking systems.
  • Maintained accurate financial records by regularly reconciling accounts payable transactions.
  • Enhanced efficiency in invoice processing by meticulously reviewing and matching invoices with purchase orders and receipts.
  • Maintained accurate financial records, contributing to successful audits by organizing and filing all accounts payable documents.
  • Reduced processing errors, implemented double-check system for all outgoing payments.
  • Matched purchase orders with invoices and recorded necessary information.

Cash Flow Clerk

Permanent Trustee Company
Sydney, NSW
01.1991 - 01.1996
  • Reduced cash discrepancies through meticulous record-keeping and thorough reconciliation of daily transactions.
  • Exhibited strong attention to detail while balancing multiple tasks simultaneously within a fast-paced work environment successfully.
  • Ensured timely deposits by efficiently processing cash receipts and preparing bank deposits on a regular basis.
  • Maintained accurate financial records, contributing to the overall performance of the company''s accounting department.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.

Corporate Trust Clerk

Burns Philp Trustees
Sydney, NSW
04.1987 - 01.1991

Running Messages

Daily Banking

Arranging FX settlements

Reception

Liaising with internal and external clients

Cash flow work

Skills

  • Problem-solving
  • Attention to detail
  • Multitasking and organization
  • Team collaboration
  • Billing systems and software
  • Claim submission
  • Claims processing
  • Patient account management
  • Insurance verification
  • Invoicing proficiency
  • Records organization and review
  • Billing dispute resolution

Timeline

Billing Administrator

Alfred Health
09.2005 - Current

Accounts Receivable Clerk

Caulfield Hospital
03.2002 - 01.2005

Accounts Payable Clerk

Simsmetal Limited
02.1996 - 05.2001

Cash Flow Clerk

Permanent Trustee Company
01.1991 - 01.1996

Corporate Trust Clerk

Burns Philp Trustees
04.1987 - 01.1991
Roslyn Aughtie