Roslyn Day
BENDIGO,VIC
Summary
High-energy, resourceful and persistent therapist with background working with plasma pen treatments serving high-end clientele within the specialized non surgical skin care field.
Exceptional attention to detail operating with the latest trends in aesthetics.
Attentive to client preferences creating designer facials. Having a positive attitude with consistent record of building clientele and achieving high rates of client retention.
Friendly individual supervises spa staff and oversees daily operations.
Creates positive spa atmosphere to bring in new clientele. Certified in the area of plasma pen ablative treatments spa therapies massage specialized facial and body contour
Overview
3
3
years of professional experience
Work History
Beauty Salon Manager
Self Employed Services
02.2020 - Current
- Oversaw salon employee performance, facility cleanliness, and sales.
- Achieved personal sales goals by upselling products to meet individual needs.
- Promoted business through marketing initiatives and use of social media.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Prepared annual budgets with controls to prevent overages.
- Managed cash flow, business transactions, banking, and accounting processes.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Maintained general appointment calendar and set shift schedules.
Dermal Therapist
Avidius Rejuvenation Therapies
01.2020 - Current
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered services to customer locations within specific timeframes.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong communication and organizational skills through working on group projects.
Education
Diploma of Beauty - Salon Services
Bendigo Regional Institute of TAFE
Bendigo-Echuca, VIC12.2022
Plasma Pen Plasma Leaf - Advanced Skin Care Recomdendations
Melbourne Esthetica Academy
Melbourne Chadstone 12.2022
Skills
- Providing Feedback
- Shift Coverage
- Problem-Solving Skills
- Streaming Media
- Store Merchandising
- Decision-Making Skill
- Multitasking Abilities
- Fashion Familiarity
- Account Management
- Analytical and Critical Thinking
- Weekly Payroll
- Client Satisfaction
- Security Measures
- Customer Experience
- Performance Improvement
- Maintaining Clean Work Areas
- Data Entry
- Microsoft Office
- Cultural Awareness
- Inventory Control
- Line Sanitation
- Product Development
- Training and Development
- Product Promotion
- Maintenance and Repair
- Customer Service
- Interpersonal Communication
- Written Communication
- Receiving Shipments
- Revenue Generation
- Cosmetology
- Advanced Facials
- Problem Resolving
- Salon Retail Sales
Timeline
Beauty Salon Manager
Self Employed Services
02.2020 - Current
Dermal Therapist
Avidius Rejuvenation Therapies
01.2020 - Current
Diploma of Beauty - Salon Services
Bendigo Regional Institute of TAFE
Plasma Pen Plasma Leaf - Advanced Skin Care Recomdendations
Melbourne Esthetica Academy
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