Roslyn Glindeman

Operating and maintaining Tractor and Equipment.

Demonstrated high level of safe work practices.

Demonstrated ability to learn quickly and adapt to new situations.

Worked well in team environment.

Processed invoices and paperwork for 6 branches in total under the Wilshire and Co banner.

Demonstrated high level of communication skills when liaising with General Manager, Administration Manager and Branch Managers.

Completed report compiling end of month report for external accountants.

Demonstrated great customer service via other the phone and in store interactions.

Demonstrated high level of attention to detail when inputting data and processing of invoices.

• Assisted in recruiting, hiring and training of team members.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Reduced operational risks while organizing data to forecast performance trends.
• Rotated merchandise and displays to feature new products and promotions.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Assisted with hiring, training and mentoring new staff members.
• Managed inventory control, cash control, and store opening and closing procedures.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Defined clear targets and objectives and communicated to other team members.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

• Exercised leadership capabilities by successfully motivating and inspiring others.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Developed strong communication and organizational skills through working on group projects.
• Worked effectively in fast-paced environments.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.