Hi, I’m
Tegan Wagner
Wattle Grove,NSW
Overview
15
years of professional experience
Work History
Living My Way Limited
Support Coordinator
02.2024 - Current
Job overview
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with participants and providers.
- Collaborated with multidisciplinary teams to source comprehensive support services for clients, improving outcomes and assisting participants to achieve there goals.
- Maintained detailed documentation of case notes and NDIS reporting tasks.
- Ensuring compliance with NDIA giude lines and standard practice by diligently reviewing reports, budgets and service agreements whilst maintaining accurate records for audit purposes.
- Fostered partnerships with local service providers to enhance resource networks available to clients in need of specialized assistance or referrals.
- Worked with other departmental staff to answer questions and resolve problems.
- Maintained and verified accuracy of records and generated miscellaneous reports.
- Improved client satisfaction by efficiently addressing and resolving support issues.
Community Carers NSW
Disability Support Worker/Team Leader
08.2019 - 02.2024
Job overview
- Supporting participants community access and in their home.
- Personal care including showering, manual handling, feeding and other daily requirements.
- Medication administration, including insulin and ozempic, filling out medication charts and ensuring staff have completed medication charts correctly.
- Food preparation, weekly shopping for groceries and following meal plans.
- Assistance with medical appointments and daily living.
- Entral feeding, taking blood sugar readings and monitoring blood presure.
- Mentoring staff.
- Manual handling.
- Incident reports and note keeping of shifts.
- Inducting staff to new participants.
- Communication with relatives, participants, service coordinators and other relevant supports for the clients.
- Keeping logs of vital health information relevant to the participant.
- Providing person centred care for each participant helping to meet their individual needs
- Providing first aid when needed
- Managing staff in the field and assisting staff with participant related issues.
Private Home
Personal In Home Care
03.2013 - 11.2015
Job overview
- Managing finances
- Personal care and general hygiene
- Transportation
- Meal preparation and cleaning
- Scheduling appointments
- Managing behavioral issues
- Assistance with all tasks of daily living
Private Home
Personal Care
03.2013 - 08.2019
Job overview
- Cleaning
- Budgeting and assisting with payment of bills and daily living
- Care of a young child
- Meal preparation
- care of a partner with intensive mental health issues
- Time management skills
- Navigation of NDIS and department of housing as well as mental health institutions and other social services.
Tolbear PTY LTD
Personal Assistant
06.2009 - 07.2012
Job overview
- Processing payroll, customer engagement and problem solving, ordering and payment of services
- Administration duties including processing invoicing and data entry as well as archiving
- Proficiency with appropriate software programs
- Delivery of essential equipment to both work sites and organizing hire of further required equipment.
Education
Get My Course Online
Certificate IV In Disability
University Overview
01.2023
University Overview
First aid and CPR certificate
01.2023
University Overview
NDIS worker screening check
01.2023
University Overview
Manual handling certificate
01.2023
University Overview
Administration of Medication certificate
01.2023
University Overview
Safe food handling certificate
01.2021
University Overview
Diabetes management certificate
01.2020
University Overview
Induction into NDIS worker certificate
01.2019
University Overview
Working with children check
01.2019
University Overview
Criminal History Check
01.2005
University Overview
HSC
Skills
- Team Leader experience
- NSW drivers licence
- Patient and caring
- Positive outlook
- Highly computer literate
- Stomer and entral feeding care experience
- Client focused
- Administration of medication experience
- Attention to detail
- Resilient and determined
- Fast learner
- Kind and compassionate
- Dedicated and committed
- Highly organised
References
References
- Elizabeth Powell, Care Coordinator at Community Carers NSW. Ph:0424392995
- Jordan Quidd, Disability support worker at Community Carers NSW. Ph:0477787222
- Ellen Short, Disability support worker at Community Carers NSW. Ph:0400901369
Timeline
Support Coordinator
Living My Way Limited
02.2024 - Current
Disability Support Worker/Team Leader
Community Carers NSW
08.2019 - 02.2024
Personal In Home Care
Private Home
03.2013 - 11.2015
Personal Care
Private Home
03.2013 - 08.2019
Personal Assistant
Tolbear PTY LTD
06.2009 - 07.2012
Get My Course
Certificate IV In Disability
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