Ross Fitzgerald
Summary
Seasoned Correctional Officer with a proven track record at the Department of Corrections, adept in emergency response and conflict resolution. Excelled in maintaining safety and reducing contraband through vigilant inmate supervision and thorough searches. Skilled in first aid and mental health awareness, demonstrating exceptional policy enforcement and de-escalation techniques.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Correctional Officer
Department of Corrections
04.2015 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behaviour and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Security Officer
Unity Risk Security
04.2012 - 03.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
Truck Driver
Wickham Freight Lines
07.2006 - 03.2012
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
Education
GED -
Chifley College - Bidwill Campus
Bidwill, NSW12.1988
Skills
First Aid Training
Emergency Response
De-Escalation Techniques
Conflict resolution skills
Inmate Supervision
Mental health awareness
Correctional facility procedures
Inmate monitoring
Restraint Techniques
Policy Enforcement
Accomplishments
- Supervised team of 6 staff members.
- Routinely supervised more than 10 detainee inmates.
Certification
- Certificate III in Correctional Practice May 2016
- Provide First Aid April 2024
- Weapons and Officer Survival 2022
Timeline
Correctional Officer
Department of Corrections
04.2015 - Current
Security Officer
Unity Risk Security
04.2012 - 03.2015
Truck Driver
Wickham Freight Lines
07.2006 - 03.2012
GED -
Chifley College - Bidwill Campus
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