Summary
Overview
Work History
Education
Skills
Accomplishments
Roles And Responsibilities
Timeline
Generic

Ross Manley

Burwood

Summary

To use my extensive work and life experience in the important and fulfilling role of a mental health and community services support worker. To support and assist clients in their mental, spiritual, physical and emotional well-being.

Overview

26
26
years of professional experience

Work History

Uber driver /Uber delivery driver

Uber
01.2023 - Current

casual NDIS Support Worker

Danny Met Sally
01.2022 - 05.2022

Live in Support Worker (Volunteer)

300 Livingstone Rd
11.2016 - 06.2021
  • Company Overview: 16 Room Boarding House
  • 16 Room Boarding House

Assistant to Electrician, General Handyman and Maintenance Work

Carl Garate
01.2016 - 11.2016

Personal Care Worker

Catholic Health Care/St Vincent De Paul
03.2004 - 06.2013
  • Permanent PCA Grade2 at a 61-bed hostel, home to men with disability, mental health, AOD and life skill issues
  • Worked various shifts as a team member in conjunction with specialised mental health RNs
  • Working in a high-risk environment, providing quality care and support to these clients on a daily basis
  • Working with clients' individual daily care plans and documenting case notes
  • Responsible for administering recording medications to clients as well as assisting with personal hygiene and serving meals throughout shifts
  • Acquired excellent skills, experience, knowledge and understanding from working with, communicating with and supporting clients over eight years of work
  • Gained an excellent experience insight into mental health, AOD and disability support issues

Ozanam Villa
04.2004 - 02.2005
  • Company Overview: Aged Care Support
  • Provide a high-level of documentation of medication, care plans and case notes
  • Assisting and documenting clients personal hygiene, food preparation and service
  • Provided personal care and support to clients within the aged care home environment
  • Aged Care Support

Volunteer Support Worker

Canberra Alliance
01.1999 - 01.2003
  • Company Overview: Harm Minimisation and Advocacy
  • Experience working in a challenging drug user environment
  • Duties involved needle exchange and documentation, advocacy, information and health awareness
  • Client support and attending various conferences on drug policy harm minimisation, clients’ health and well-being
  • Harm Minimisation and Advocacy

Education

Certificate Level 4 - Mental Health, AOD and community Support work

Ultimo TAFE
01.2012

Skills

  • Excellent verbal and written communication skills
  • Skilled emotional intelligence
  • Ability to work with clients individually and as a team member
  • Highly motivated
  • Practical
  • Non-judgemental
  • Positive outlook
  • Broad life experiences
  • Knowledge of various recovery models
  • Understanding of the issues involved in the client’s recovery process
  • Experience and knowledge regarding homelessness and its associated issues

Accomplishments

  • Acquired excellent skills, experience, knowledge and understanding from working with, communicating with and supporting clients over eight years of work.

Roles And Responsibilities

  • Permanent PCA Grade2 at a 61-bed hostel, home to men with disability, mental health, AOD and life skill issues.
  • Worked various shifts as a team member in conjunction with specialised mental health RNs.
  • Working in a high-risk environment, providing quality care and support to these clients on a daily basis.
  • Working with clients' individual daily care plans and documenting case notes.
  • Responsible for administering recording medications to clients as well as assisting with personal hygiene and serving meals throughout shifts.

Timeline

Uber driver /Uber delivery driver

Uber
01.2023 - Current

casual NDIS Support Worker

Danny Met Sally
01.2022 - 05.2022

Live in Support Worker (Volunteer)

300 Livingstone Rd
11.2016 - 06.2021

Assistant to Electrician, General Handyman and Maintenance Work

Carl Garate
01.2016 - 11.2016

Ozanam Villa
04.2004 - 02.2005

Personal Care Worker

Catholic Health Care/St Vincent De Paul
03.2004 - 06.2013

Volunteer Support Worker

Canberra Alliance
01.1999 - 01.2003

Certificate Level 4 - Mental Health, AOD and community Support work

Ultimo TAFE
Ross Manley