Ross Mentis
Kogarah,New South Wales
Summary
Dynamic Project Coordinator at NXG Group with a proven track record in artificial intelligence projects and enhancing organisational efficiency. Skilled in stakeholder coordination and risk assessment, I excel at managing multiple priorities and delivering impactful results. Passionate about driving project success through meticulous planning and effective problem-solving. My passion is to grow further in my career with guidance and mentorship that I believe your company can provide to ensure my performance is unmatched as i become a value asset to your team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Coordinator
NXG Group
Martin Place, NSW
03.2023 - Current
- Project lead in artificial intelligence, and redesigned internal social media platforms, etc.
- Managed PMO activities and maintained comprehensive project documentation.
- Coordinated efforts between internal departments and external vendors for successful task completion.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Experienced in Waterfall and Agile methodologies.
IT Support Engineer
Modena360
Roseberry, NSW
04.2021 - 03.2023
- Configured routers and switches according to organisational specifications.
- Onsite support specialist in configuration to onsite servers
- Resolved customer problems via phone, email, and chat, ensuring timely and effective solutions.
- Performed routine maintenance and software updates on support tools and customer systems.
Wintel Engineer
Talent
Sydney, NSW
11.2016 - 04.2022
- Management of internal requests for assistance, via the helpdesk system
- Participated in Disaster Recovery Planning activities that included backup strategies implementation and testing.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Maintained user accounts in Active Directory and Exchange Server environments.
IT Customer Service Representative
WorkVentures
Mascot, NSW
11.2016 - 11.2016
- Assist other team members with sales or technical queries and duties.
- Ensure that incoming sales calls are answered in a timely manner.
- Identify customer needs or enquiries and direct their call appropriately.
- Assist customers to resolve their technical support queries over the phone by providing expert diagnosis and advice.
Education
Southern Cross Vocational College Burwood
Burwood, NSW01-2015
Marist College Kogarah
Kogarah, NSW01-2013
Skills
- Project management
- Risk assessment
- Financial analysis
- Artificial intelligence
- Documentation management
- Stakeholder coordination
- Problem solving
- Planning and execution
- Project coordination
- Multiple priorities management
Certification
- Google: Project management (enrolled)
- CAPM: (enrolled)
- Certificate IV in Information Digital Technology
Languages
Greek
Native/ Bilingual
Timeline
Project Coordinator
NXG Group
03.2023 - Current
IT Support Engineer
Modena360
04.2021 - 03.2023
Wintel Engineer
Talent
11.2016 - 04.2022
IT Customer Service Representative
WorkVentures
11.2016 - 11.2016
Southern Cross Vocational College Burwood
Marist College Kogarah
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