Professional Summary
Overview
Work History
Skills
Accomplishments
Timeline

Ross Mitchell

Team Global Express
Tarneit,VIC
36
years of professional experience

Results-driven Fleet Supervisor experienced in process improvement and staff management. Enhanced operational efficiency and customer satisfaction through strategic planning and effective team mentoring. Focused on leveraging operational insights to optimize fleet performance and drive team development.

Work History

TransportFleet Supervisor

2 Years 1 Month
Team Global Express | 08.2024 - Current
  • Supervised daily operations to ensure efficient freight handling and timely deliveries.
  • Trained and mentored team members on safety protocols and operational best practices including COR legislation, Dangerous goods transport and Commonwealth explosives transport.
  • Implemented process improvements that enhanced shipment accuracy and reduced delays.
  • Collaborated with management to develop training materials for new hires, enhancing onboarding efficiency.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Negotiated contracts with vendors, ensuring best pricing and service quality for the fleet operations.
  • Enhanced vehicle maintenance processes for improved fleet performance and reduced downtime.
  • Evaluated vendor proposals critically to select the most appropriate partners for outsourced fleet services without compromising on quality or budget constraints.
  • Developed internal and external communication channels to keep abreast of trucking industry changes.
  • Maintained accurate records of all fleet-related activities, including maintenance, repairs, licenses, inspections, registrations, and warranties.
  • Reduced fuel consumption through strategic route planning and efficient vehicle allocation practices.

Fleet Allocator

12 Years 11 Months
Northline Transport | 09.2011 - 08.2024

Analyzed inventory levels to optimize allocation strategies and improve operational efficiency.

  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Coordinated with cross-functional teams to ensure timely delivery and accurate inventory management.
  • Monitored market trends and demand fluctuations to adjust allocation priorities effectively.
  • Led initiatives to streamline processes, reducing lead times and improving overall supply chain performance.
  • Maintained comprehensive records of allocation activities, providing valuable insights for future decision-making processes.
  • Provided exceptional customer service by addressing inquiries regarding product availability promptly and accurately.
  • Continuously sought opportunities for process improvements within the allocation department, driving increased efficiency throughout operations.

Solider

21 Years
Australian Army | 03.1991 - 03.2012
  • Led training exercises to enhance operational readiness and team cohesion.
  • Mentored junior soldiers, fostering professional growth and skill development.
  • Implemented safety protocols, ensuring compliance with military standards.
  • Developed strategic plans for resource allocation and mission execution.
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
  • Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
  • Coached and mentored new recruits for motivated, high-performing teams.
  • Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.

Skills

Project management
Process improvement
Operations oversight
Personnel management
Employee training
Logistics coordination
Customer service
Attention to detail
Decision-making
Complex problem-solving
Team building
Relationship building
Goal-oriented
Vendor negotiation

Accomplishments

  • Achieved Soldiers medallion for my role as Fleet Supervisor with 1st Commando Regiment, 2nd Commando Company in streamlining their transport capability.
  • Operation tours to Bougainville, East Timor and Afghanistan
  • 21 years service to the Australian Defence Force

Timeline

TransportFleet Supervisor

Team Global Express
08.2024 - CurrentRead More

Fleet Allocator

Northline Transport
09.2011 - 08.2024Read More

Solider

Australian Army
03.1991 - 03.2012Read More
Ross Mitchell