Ross Nieass
Ingle Farm,SA
Summary
Dynamic leader with over 20 years at Coles, enhancing team productivity and exceeding sales targets by 20%. Expert in staff management and order management, demonstrated through successful department growth and profit maximization. Skilled in Windows OS, fostering a positive environment that retains staff and delights customers.
Overview
25
25
years of professional experience
Work History
Assistant Fresh Convenience Manager
Woolworths
, SA
09.2024 - Current
- Assist the Fresh Convenience Manager with all department tasks and run the department to their standard on their days off
- Ensure that the perpetual inventory matches the system.
- correct timing and procedures relating to markdowns
- Training and coaching the team to ensure daily tasks are completed correctly and within budgeted hours
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
Dairy Manager
Coles Dernancourt
Dernancourt , SA
11.2021 - 09.2024
- Responsible for $9 million dollars pa in sales
- Manage a medium to large team
- Achieve department sales growth above growth of store and region currently 20% on last year. Highest department increase in the store
- Remuneration targets met weekly
- Online fulfillment target above store level
Dairy Manager
Coles St Agnes
St Agnes, SA
04.2021 - 11.2021
- Balfour's sales challenge won - Best display in SA
- Filled in for Storeman and Meat department roles
- Customer Tell Coles department satisfaction highest in store
- Responsible for $14 million dollars pa in sales
- Manage a large team
Dairy Manager
Coles Tea Tree Plaza
01.2001 - 04.2021
- Manage a team to maintain a well running department achieving remuneration, dissipation and sales targets while upholding company standards, procedures and policies
- Responsible for $6 million dollars pa in sales
- Ensure budgets are met for remuneration and dissipation
- Manage a medium team
- Ensure computerized stock levels match physical stock on hand to ensure stock availability targets are met
- Accurate ordering to ensure fresh quality stock for customers
- Liaise with external company representatives
- Liaise with head office teams, regional managers and distribution centre teams
- Consistent standards during slow and busy periods of trade
- First in First out (FIFO) rotation guidelines adhered to
- Actioning timely code checks and markdowns to ensure loss to business in minimized
- Compliance to OH&S and company audit standards
- Team training and development
- Execute and merchandise promotional displays
- Develop team members to 2ic positions in my own store and other stores in the region
- Achieve department sales growth above growth of store and region
- Continued reduction in cost of doing business creating growth in department profit
- Create a positive working environment which has retained my team for many years
- Caring passionately award December 2014
- Caring passionately award August 2013
- 20 years service (Coles) Feb 2020
- Worked as Duty manager and Storeman at times
Fruit & Veg Assistant, Dairy Assistant
Coles Grote Street
Adelaide , SA
01.2000 - 01.2001
- Completed certificate 2 in retail while at Grote Street
Education
Certificate 4 in Accounting
TAFE SA
Adelaide 05.2016
Certif8cate 3 in Accounts Administration
TAFE SA
Adelaide07.2013
Certificate 2 in Retail
Coles Supermarkets
Adelaide 02.2001
South Australian Certificate of Education -
Para Hills High School
Adelaide12.1999
Skills
- Good knowledge of Windows OS and programs, Word, Excel, PowerPoint, Photoshop, Acrobat, Outlook
- Staff Management
- Order Management
- Team Training and Development
- Product Ordering
- Task Delegation
- Customer Interaction
- Sales and Profits Maximization
References
Evan Ralph - Chief Operating Officer Outback Stores
0402 543 717
Rick Cannon Plumber - Jordan Plumbing Plumbing apprentice of the year 2012, 2013
0422 936 259
Linda Hanson - Online Manager Coles Walkleys
0422 636 550
Krzysztof Karczmarz - Store Manager Coles Dernancourt
0403 860 945
Alanna Davis - Assistant Store Manager - Woolworths Golden Grove The Stables
0431 724 982
Timeline
Assistant Fresh Convenience Manager
Woolworths
09.2024 - Current
Dairy Manager
Coles Dernancourt
11.2021 - 09.2024
Dairy Manager
Coles St Agnes
04.2021 - 11.2021
Dairy Manager
Coles Tea Tree Plaza
01.2001 - 04.2021
Fruit & Veg Assistant, Dairy Assistant
Coles Grote Street
01.2000 - 01.2001
Certificate 4 in Accounting
TAFE SA
Certif8cate 3 in Accounts Administration
TAFE SA
Certificate 2 in Retail
Coles Supermarkets
South Australian Certificate of Education -
Para Hills High School
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