Ross Nowlan
Taree,NSW
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
S.E.S Volunteer
S.E.S
05.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Led group discussions and activities to meet different community needs.
Volunteer Firefighter
QFES
04.2017 - Current
- Administered first aid and conducted emergent response management.
- Assessed and repaired fire extinguishers and various fire equipment for stations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
- Developed and implemented fire safety plans to increase preparedness and rapid response.
- Controlled hazardous materials and waste incidents to avoid fires and injuries.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Assisted with regular maintenance of firefighting equipment.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Carried out fire inspections to identify fire hazards and recommend corrective measures.
- Provided station tours, pre-incident surveys and installed smoke detectors to provide fire education to public.
Domino's Delivery Driver
Domino's
09.2022 - 11.2022
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Inspected load security and checked for damages.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Kept detailed records of deliveries and money received from customers.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Scout Leader
Australian Scouts
04.2018 - 09.2019
- Developed expertise in [Software] to help new troops take lead with pre-set meeting plans, calendar planning and communication with families.
- Supervised troop volunteers and counselors in execution of unit needs to contribute to safety and healthy experience.
- Provided customer support and follow-up with members as assigned, implementing exceptional problem-solving and management and responding appropriately to inquiries.
- Delivered programming in line with organizational policy to members of newly-established troop until well-established and ready for independent operation.
- Developed and monitored budgets for recreational activities.
Education
High School Diploma -
Tara Shire State College
Tara, QLD09.2013
Skills
- Recordkeeping
- Computer Skills
- Answering Phones
- Flexible Schedule
- Food Distribution
- Volunteer Recruitment
- Event Setup
- Community Engagement
- Community Service
- Public Speaking
- [State] Driver's License
- Equipment Installation
- Teamwork and Collaboration
- Event Planning
- Administrative Support
Certification
first aid
storm damage
car license
working at hights.
Gamming.
I play games on pc Xbox and phone games.
Timeline
S.E.S Volunteer
S.E.S
05.2023 - Current
Domino's Delivery Driver
Domino's
09.2022 - 11.2022
Scout Leader
Australian Scouts
04.2018 - 09.2019
Volunteer Firefighter
QFES
04.2017 - Current
High School Diploma -
Tara Shire State College
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