Ross Thomas
Management / Sales
Nemingha,NSW
Summary
- I am a dependable worker with well many years of hands-on experience in a variety of automotive related jobs.
- Extensive experience in an automotive spare parts environment.
- Able to thrive in a fast-paced environment that involves managing multiple tasks simultaneously
- Self-motivated; work well with little or no supervision
- Versatile, quick learner who loves a challenge and adapts well to new situations
- Healthy and active
- Enjoy working with a team to a common goal
- Stock and Inventory control / warranty control
- Completed Certificate III in retail operations
Overview
36
36
years of professional experience
Work History
Service Manager
Duffy’s Automotive
Tamworth, NSW
01.2021 - 01.2023
- Grant Davidson – Davidson Bros Electrical 02 6766 1188 Sam Pollard – Inland Trucks and Machinery 0478 605 921 Damian Haak – Duffy’s Automotive 02 6766 2774, Front desk and telephone customer service Booking in all incoming workshop jobs Allocation of incoming jobs to mechanics Allocated all receipted goods to jobs Ordering parts for all workshop jobs Stock control / parts ordering Receiving of goods Quotes Invoiced all jobs Cash register operation and end-of-day reports and balancing
Trade Assistant
Davidson Bros Electrical
Tamworth, NSW
01.2020 - 01.2021
- Electrical Safety Test and Tag General workshop assistant
- Minor vehicle repairs and maintenance
- Retail sales
- Booking of electrical jobs via incoming phone calls
- Forklift operation, loading, unloading of trucks.
Trade Assistant
Inland Trucks and Machinery
Tamworth, NSW
01.2017 - 01.2020
Senior Sales Assistant
Harvey Norman Super Store
Tamworth, NSW
01.2015 - 01.2018
- Retail sales
- Face to face and telephone sales
- Determining customers' needs and supplying of computer systems and packages to suit budget and requirements Stock and inventory control including purchasing and goods receipting
- Stand-in technician support when full time technician on leave Regularly achieving and exceeding store sales targets and KPIs Two years running have achieved over $1million dollars of sales in the IT department.
Admin Assistant / Warehouse Hand / General Yard Hand
Brisbane Refrigeration
Salisbury, QLD
01.2012 - 01.2014
- Assisted with moving inventory from manual recording system into MYOB electronic inventory control Administration assistant
- Monitoring of incoming jobs via telephone and automated email system and allocating to fleet technicians General yard keeping and caretaking duties including after-hours security monitoring Basic fleet servicing of company vehicles (out-of-warranty servicing) Courier driver, pickups and deliveries Basic stock and inventory control
Retail Sales
Harvey Norman
, Loganholme QLD / Midland WA
01.2005 - 01.2012
- Mildura Vic), Thorough completion of all finance paperwork Good customer relations Day to day retail of computer systems / printers / cameras / phones / consoles and all consumables Varying Roles as computer hardware manager / camera manager / printer manager Placing store-based and central orders as well as store stock transfers Regularly at the top end of weekly and monthly sales reports Cashiering as required, including opening and closing tills, and EFTPOS balancing.
Store Manager / Retail Sales Manager
The Disc Shop
Coopers Plains, QLD
01.2004 - 01.2005
- Managing two full-time staff and one casual staff in store Drawing up of daily banking and end of day reports / balancing of tills End of month financial reports, balancing of petty cash Manage customer enquiries/complaints/warranty issues Day to day retail of computer systems and component sales Liaison with head office accounts and management departments to follow up any account enquiries
Store Manager / Retail Sales Manager
FTC Computers PTY LTD
Burleigh, QLD
01.2000 - 01.2004
- Manage three staff in store including sales and technical stall Drawing up of daily banking and end of day reports / balancing of till End-of-month financial reports, balance of petty cash Maintain store profit margin and ensure monthly targets are reached Purchasing of and receiving of all stock into store Manage customer enquiries and customer complaints / warranty issues Perform weekly stocktake, and weekly RA (warranty return) Attend monthly manager meetings / training sessions Day to day retail computer systems and component sales over the counter and over the phone Assembly of computer systems Upgrades and repairs Telephone technical support
State Branch General Manger
Edge Computer QLD. Pty Ltd
Brisbane, QLD
01.1999 - 01.2000
- In addition to the tasks that I was previously responsible for as sales manager were the following: Managed workforce of nine staff including internal / external sales, service, assembly, warehouse and accounts Increased gross profit margin on sales from 6.5% to 8.5% Reduced running costs in QLD branch by $25k per month over a six-month period Instigated procedures that reduced RA (warranty repair) turn-around from an average of 45 days to less than 30 days Instigated procedures that reduced substantially the number of returns on computer systems built in the QLD Branch.
Sales Manager / Spare Parts Interpreter
Italia Spares Pty Ltd/Raceclutch
Brisbane, QLD
01.1987 - 01.1996
- Maintained automotive spare parts retail/trade shop front Responsible for cash register and all invoicing Responsible for daily banking Responsible for all purchasing from interstate and local suppliers Assisted disassembly and preparing for rebuilding of engines, gearboxes, and other mechanical components Maintained a small wrecking section for second-hand parts through the store
Parts Interpreter
Autobarn
Tamworth, NSW
01.2021
- General Sales Parts Lookup Stock control / parts ordering Retail fronting Cash register operation and end-of-day reports and balancing
General workshop assistant
- Removal and refit of engines/gearboxes etc for rebuild
- Minor paint work preparation and painting
- Car detailing, pressure washing, Forklift operation, loading, unloading of trucks
- Articulated Crane operator
Additional Information
- Interests and Hobbies: Camping / Travelling 4wdriving Hiking / Riding Tuning, servicing and restoring cars Music
Timeline
Service Manager
Duffy’s Automotive
01.2021 - 01.2023
Parts Interpreter
Autobarn
01.2021
Trade Assistant
Davidson Bros Electrical
01.2020 - 01.2021
Trade Assistant
Inland Trucks and Machinery
01.2017 - 01.2020
Senior Sales Assistant
Harvey Norman Super Store
01.2015 - 01.2018
Admin Assistant / Warehouse Hand / General Yard Hand
Brisbane Refrigeration
01.2012 - 01.2014
Retail Sales
Harvey Norman
01.2005 - 01.2012
Store Manager / Retail Sales Manager
The Disc Shop
01.2004 - 01.2005
Store Manager / Retail Sales Manager
FTC Computers PTY LTD
01.2000 - 01.2004
State Branch General Manger
Edge Computer QLD. Pty Ltd
01.1999 - 01.2000
Sales Manager / Spare Parts Interpreter
Italia Spares Pty Ltd/Raceclutch
01.1987 - 01.1996
General workshop assistant
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