Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
Generic

Ross Wood

Sydney,NSW

Summary

Insight driven sales leader and new business evangelist. 15+ years of revenue success with brands focused on customer innovation. A cross-functional career that touches on operations, product, marketing and management sales roles. This breadth of experience has helped fuel a fire to connect more dots and uncover deeper, more wholistic customer experiences. Thriving on ‘new’ and future driven insight, I relish creative, fast paced environments that help push the boundaries of brand loyalty and human buying experience. Domain recognition includes supply chain, manufacturing, retailing, distribution and software-as-service platforms that cover e-commerce, marketing, logistics, CRM and CX - all focused on reducing customer friction, operational automation and more collaborative, end-to-end connectivity. Recent experience includes, Artificial Intelligence, Machine Learning & Blockchain, as well as specialist knowledge within B2C, B2B and C2C commerce platforms, eco-systems and marketplaces.

Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.

Overview

30
30
years of professional experience

Work History

Principle Account Executive III

SurveyMonkey
06.2023 - Current
  • Stayed current on company offerings and industry trends.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Set and achieved company defined sales goals.

Regional Sales Director

GetFeedback
09.2020 - 05.2023
  • Forecasted annual, quarterly, and monthly sales goals.
  • Created robust sales plans and set territory quotas.
  • Coordinated full sales operations within assigned region.
  • Managed sales team of [Number] employees.

Senior Account Executive

Getfeedback
01.2019 - 08.2019
  • Sold new products and services and developed new accounts to maximize revenue potential.
  • Met with new customers to share product and service information, listen to needs and learn about business operations.
  • Networked at events and prospected for new customers with diverse strategies.
  • Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.

Head of Sales Marketing

Resonate Solutions
10.2018 - 01.2019
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Analyzed sales and marketing data for improved strategies.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Continually maintained and improved company's reputation and positive image in markets served.

Director, Business Development / Consultant

Yojee Inc.
11.2017 - 09.2018
  • Company Overview: Yojee is an ASX listed supply chain software startup utilising Blockchain, AI and Machine Learning to power the world’s first collaborative cross border logistics eco-system
  • Responsible for building the new business, sales and marketing strategy within each Australian supply chain channel, with initial focus on last mile
  • Evanglising the brand, defining the USP, target markets and new marketing content
  • Consultation on product development and Australian roadmap in a highly competitive market
  • Pilot brand partners, UPS, DB Schenker, FedEx, Tasman, etc
  • Yojee is an ASX listed supply chain software startup utilising Blockchain, AI and Machine Learning to power the world’s first collaborative cross border logistics eco-system
  • Generated an active pipeline worth $1.3m in under 4 months
  • Secured trial (pilot) adoption with 7 key partners, 50% above plan/ expectations
  • Initiated a complex collaborative partnership that accelerated SME adoption 3x
  • Saved $150,000 in product development costs (6 months)

National Sales Manager - ANZ

Ingram Micro - Commerce and Fulfillment Solutions
06.2016 - 11.2017
  • Company Overview: Ingram Micro is the world's largest distributor of computer and technology products/ services
  • Ranked 64th in the 2016 Fortune 500
  • Now a global leader in commerce and fulfillment solutions for fast-growing brands & top 2000 enterprises
  • 'Visionary' in Gartner’s 3PL provider category
  • Responsible for new business revenue within the newly branded ‘Commerce & Fulfillment Solutions’ division, which included platform and non-platform revenue
  • The role included marketing and operational responsibilities to support the re-brand
  • The mandate was to align local operations and solutions with the global brand standards
  • This included leveraging other IM channel services as well as IM operational advantages, connections, industry associations, partnerships
  • This role provided deep exposure to leading Australian retailers and partner brands like Google, Microsoft, Apple, Vodafone, Paypal and products like Fitbit, Sonos and new verticals Sephora, Mattel, New Balance
  • Ingram Micro is the world's largest distributor of computer and technology products/ services
  • Ranked 64th in the 2016 Fortune 500
  • Now a global leader in commerce and fulfillment solutions for fast-growing brands & top 2000 enterprises
  • 'Visionary' in Gartner’s 3PL provider category
  • 135% achievement of revenue target (2nd half)
  • 98% customer retention, by advocating for dedicated Account Director role & customer care resources
  • 12% increase in profitability through persistent analysis, warehouse and optimization strategies
  • 15% growth from new carrier revenue as a result of recommendations, driving implementation
  • 3x in enterprise pipeline after keynote “Beyond Marketplaces” at the Online Retailer - Sydney 2017
  • 25% increase in inbound leads v LY, by hosting first ‘Why Australia’ webinar to North American database
  • 100+ new enterprise prospects, that converted to 32 opportunities via managed marketing events

Senior Sales Manager / Executive

Shipwire Inc.
01.2015 - 06.2016
  • Company Overview: Shipwire is a leading cloud-based e-commerce platform and network to power SME/ mid-market brands
  • Responsible for expanding the Shipwire software ‘platform’ book of business in & out of the APAC
  • This includes all local ‘go-to-market’ marketing initiatives to support emerging entrepreneurial brands, founders and startup networks
  • It included a working knowledge of leading partner commerce platforms, for example, Magento, Shopify, Woo Commerce, CRM & ERP platforms, and marketplaces like Amazon, Alibaba, eBay, Jet, Walmart and 100 more
  • Shipwire is a leading cloud-based e-commerce platform and network to power SME/ mid-market brands
  • Exceeded Booked Revenue target by 140%
  • Exceeded Billed Revenue target by 125%
  • Grew the Australian Platform User base by 300% in 24 months (SME focus)
  • Expanded daily warehouse order volume by 220% in 24 months
  • Closed Australia’s largest “crowd-funded” client, resulted in $4.4m revenue (3 years)
  • Closed a $300k global deal within the first 2 months in role
  • Built a pipeline ~$10m in 18 months
  • Hosted 5x SEA ecommerce logistics’ marketing events – Shanghai, Singapore, Sydney

Sales Director ANZ

BlackSquare Inc (powered by Blackboxx.io)
05.2013 - 01.2015
  • Company Overview: Blackboxx is considered the Shopify for wine!
  • In this role, I was responsible for establishing the Australian subsidiary company
  • Direct strategic sales, marketing and development activities for the Australasian brand
  • Drove industry thought leadership initiatives, media events & brand alliances
  • Used global digital intelligence – to help craft “best practice” education on digital strategy & relationship based commerce
  • This included mobile, social, SEO and loyalty strategy
  • Also responsible for new platform onboarding, implementation and post-live execution as well as supporting clients with DTC campaigns
  • Blackboxx is considered the Shopify for wine!
  • Took Blackboxx from 0% to 18% adoption of top 30 wine brands (focus on large family brands)
  • $550,000 over targeted new business revenue (subscription and design) FY14
  • Front page article ‘Wine Business Magazine’ Awarded Website/ App of the Year – WCA 2013/14
  • Brand mentions in Winebiz, Power Retail, The Shout, Dynamic Business, Business Insider &
  • 100% customer retention (year 2) by adding Aus team, CRM manager, Developer & Sales roles
  • Entered partnership with Anheuser-busch [largest American brewing co.]

State Manager

De Bortoli Wines PTY LTD
07.2011 - 05.2013
  • Company Overview: De Bortoli is one of Australia's largest family owned and operated wine companies
  • Managed a team of 30 that included territory sales, key account, administration, warehouse, marketing & field team leaders
  • Responsible for the General Management of Queensland state branch and activities
  • Autonomous control over brand marketing activities, promotional planning, campaign management, staff incentives
  • Management of state banner, wholesale, sponsorship agreements, terms and rebate negotiation
  • De Bortoli is one of Australia's largest family owned and operated wine companies
  • Reversed +5 years of branch sales & profit decline in under 18 months (growth 2-7% YoY)
  • Grew state ranging with National retailers by 15%, which led to 6% increase incremental revenue
  • Reduced promotional costs by ~25% in the 2nd year (v previous years)
  • ~20% increase in sales team effectiveness (productivity), led to 7% increase in territory revenues
  • Secured two retailer service awards (assisted with long-term ranging)

National Business Development Manager

De Bortoli Wines PTY LTD
04.2010 - 07.2011
  • Company Overview: De Bortoli is one of Australia's largest family owned and operated wine companies
  • Advocated for this newly created role, to support an opportunity for increased growth & development of all national independent contractual partners, tenders and proposals
  • Role covered national trading term rebate negotiation, analysis, reporting & strategy, as well as all new business sales & profit responsibilities for the National brand
  • This included implementation of all independent national promotional initiatives and execution with state managers / their field teams
  • De Bortoli is one of Australia's largest family owned and operated wine companies
  • Doubled revenue (105% increase) of five (5) existing national contractual partners (
  • Closed three new (3) enterprise level clients bring in $2m new business / new consumers/markets;
  • Secured “preferred supplier’’ status with 2 major independent national retailers (results above);
  • Secured NBDM role as permanent position (role still in effect as at 2018);

Field Sales Manager - NSW

De Bortoli Wines PTY LTD
09.2008 - 04.2010
  • Company Overview: De Bortoli is one of Australia's largest family owned and operated wine companies
  • Key responsibility was management and leadership of 6 territory account managers & a key account manager (on-premise and hotel trade focus)
  • Direct management of 12 of the largest independent contractual clients
  • De Bortoli is one of Australia's largest family owned and operated wine companies
  • NSW sales team awarded #1 in 2009 for superior service by leading ‘NSW Liquor Industry Survey’
  • Achieved 140% fine wine portfolio distribution, resulted in 12% increase in premium wine revenue
  • $220k in new revenue from co-partnered wine range with the industry’s largest hotel chain brand
  • 130% of target promotional results with Australia’s # 1 on-line retailer (Kemenys) cross-brand innovation

National Account Manager - Coles

De Bortoli Wines PTY LTD
08.2006 - 09.2008
  • Company Overview: De Bortoli is one of Australia's largest family owned and operated wine companies
  • Key responsibilities included the management & strategic direction of De Bortoli’s largest account
  • Direct accountability for sales, profit, expenses, budgets, trading terms, inventory and accounts
  • De Bortoli is one of Australia's largest family owned and operated wine companies
  • Expanded the private label portfolio by 1200% and named preferred Coles Liquor partner
  • Secured new channels, ranging in Coles hotels and Direct channels, growing sales $1.3m
  • Added $5m+ through business case to invest in market scan data that resulted range extensions
  • Awarded by Coles for superior contribution in “Supply Chain Excellence” & “Differentiation”

Promotional Manager/ Business Manager

Woolworths Ltd
01.1995 - 01.2005

Education

Supply Chain Strategy -

ASIC
04.2025

Digital Marketing - Short Course

University of NSW
01.2015

BACHELOR of BUSINESS - MARKETING & MANAGEMENT

Monash University
01.2010

Strategic Leadership - undefined

Melbourne Business School
01.2010

Design Fundamentals - NSW

TAFE
01.2002

Skills

  • Sales presentation
  • Market development
  • Account planning
  • Competitor tracking

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] through effectively helping with [Task].

Timeline

Principle Account Executive III

SurveyMonkey
06.2023 - Current

Regional Sales Director

GetFeedback
09.2020 - 05.2023

Senior Account Executive

Getfeedback
01.2019 - 08.2019

Head of Sales Marketing

Resonate Solutions
10.2018 - 01.2019

Director, Business Development / Consultant

Yojee Inc.
11.2017 - 09.2018

National Sales Manager - ANZ

Ingram Micro - Commerce and Fulfillment Solutions
06.2016 - 11.2017

Senior Sales Manager / Executive

Shipwire Inc.
01.2015 - 06.2016

Sales Director ANZ

BlackSquare Inc (powered by Blackboxx.io)
05.2013 - 01.2015

State Manager

De Bortoli Wines PTY LTD
07.2011 - 05.2013

National Business Development Manager

De Bortoli Wines PTY LTD
04.2010 - 07.2011

Field Sales Manager - NSW

De Bortoli Wines PTY LTD
09.2008 - 04.2010

National Account Manager - Coles

De Bortoli Wines PTY LTD
08.2006 - 09.2008

Promotional Manager/ Business Manager

Woolworths Ltd
01.1995 - 01.2005

Digital Marketing - Short Course

University of NSW

BACHELOR of BUSINESS - MARKETING & MANAGEMENT

Monash University

Strategic Leadership - undefined

Melbourne Business School

Design Fundamentals - NSW

TAFE

Supply Chain Strategy -

ASIC

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