Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Languages
Interests
Timeline
Hi, I’m

Ross Davidson

Clayton,Victoria
Choose a job you love, and you will never have to work a day in your life.
Confucius
Ross Davidson

Summary

Excelled in team leadership, enhancing team efficiency, and boosting customer and patient satisfaction through empathetic communication. I excel at fostering teamwork and my customer service, communication, and leadership / management skills are all highly transferrable.

Overview

16
years of professional experience

Work History

Royal Navy

Medical Assistant
06.2015 - 09.2024

Job overview

  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.

Boots Pharmacy

Dispenser
12.2008 - 05.2015

Job overview

  • Achieved a high level of customer trust through empathetic listening and clear communication skills during each interaction.
  • Increased patient satisfaction by providing efficient and accurate medication dispensing services.
  • Collaborated with pharmacists to provide exceptional customer service, addressing patient concerns and questions professionally.
  • Ensured medication safety for patients by carefully reviewing prescriptions for accuracy and potential drug interactions.

Education

The City And Guilds of London Institute
London, UK

Level 4 from Leadership And Management
12-2019

Future Awards And Qualifications
UK

Level 4 Diploma from Associate Ambulance Practitioner
09-2018

The City & Guilds of London Instutute
London, UK

Level 3 Diploma from Clinical Healthcare Support
06-2018

Skills

  • Exceptional Customer Service
  • Adaptable
  • Teamwork and Collaboration
  • Personable Communication
  • CPR Trained
  • First Aid Trained
  • Motivating Teams
  • Team Leadership
  • Friendly and outgoing
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Location Preference

RemoteHybridOn-Site

Important To Me

Work-life balanceCompany CultureFlexible work hoursWork from home optionCareer advancement

Languages

English
Bilingual or Proficient (C2)

Interests

Film and TV

Bouldering

Formula 1

Swimming

Skiing

Reading

Socialising

Timeline

Medical Assistant

Royal Navy
06.2015 - 09.2024

Dispenser

Boots Pharmacy
12.2008 - 05.2015

The City And Guilds of London Institute

Level 4 from Leadership And Management

Future Awards And Qualifications

Level 4 Diploma from Associate Ambulance Practitioner

The City & Guilds of London Instutute

Level 3 Diploma from Clinical Healthcare Support

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Ross Davidson